Bar & Waiting Staff

Metropolitan Pub Company; Pangbourne; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Apprenticeship training

Staff discounts on brands

Employee assistance program

Family-friendly policies

Menopause friendly employer

Wagestream access

Retail discounts

Job summary

Metropolitan Pub Company in Pangbourne is seeking Bar & Waiting Staff to deliver memorable experiences, pour drinks to perfection, and recommend menu options to customers after a long day. You’ll join a friendly, inclusive team that values growth and learning on the job.

You’ll help ensure smooth service, greet guests, take orders, keep the bar clean and safe, and look after diners throughout their visit. The role offers apprenticeship pathways, attractive staff discounts, welfare support, and a

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.

Responsibilities

• Pour drinks to perfection and upsell menu options.
• Greet guests and take orders in a friendly, efficient manner.
• Maintain a clean, safe and compliant bar area at all times.
• Collaborate with team to deliver smooth service during peak times.

Skills

Customer service

Attention to detail

Team player

Willingness to learn

Job description

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Company Description

Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.


• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.


• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!


• Enhanced, family-friendly maternity and paternity policies


• Menopause Friendly Employer


• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.


• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!


• Wagestream – access your wage before payday for when life happens.


• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Qualifications

As a member of our Bar & Waiting Staff, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.


• Be the insider behind the bar, offering recommendations to customers.


• Prepare and present drinks that meet specifications and customer expectations.


• Assist in greeting, serving food and looking after our customers whilst they dine with us.


• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What You’ll Bring…

• Willingness to learn and expand your skills.


• Have a great eye for detail, making sure every pint is poured to perfection.


• A passion for giving great service and making sure every customer receives a warm welcome.


• A positive can-do attitude and be a real team player.