Bar & Waiting Staff

Farmhouse Inns limited; Newcastle upon Tyne; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career progression

Staff discounts

Employee assistance program

Maternity/Paternity policies

Menopause Friendly Employer

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Farmhouse Inns limited is seeking Bar & Waiting Staff to deliver memorable customer experiences and friendly drink recommendations. You will join a welcoming team, pour drinks, assist with meals, and help maintain a clean, safe bar environment.

We value a positive, can-do attitude, strong English, and a willingness to learn as you grow across our brands and career opportunities.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Be the insider behind the bar, offering recommendations.
• Make sure every pint is poured to perfection.
• Willingness to learn and expand your skills.
• Have a great eye for detail and safe, clean service.
• Sufficient spoken and written English to perform the role safely.

Responsibilities

• Provide customers with a heartfelt and memorable experience.
• Be the insider behind the bar, offering recommendations.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after customers while they dine.
• Ensure the bar is safe, legal, and clean and issues are dealt with quickly.

Skills

Customer service

Team player

English proficiency

Attention to detail

Job description

As Bar & Waiting Staff, you'll be key to creating unforgettable moments for customers, whether you're pouring a pint or recommending the perfect drink to a customer after a long day, you'll keep the good times flowing. You'll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience. Qualifications As a member of our Bar & Waiting Staff, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can‑do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• Join us at Farmhouse Inns, where we're big on quality as we are with our portions, which is why our carveries slow-roast our meats for 14-hours, freshly prepare our veg, create fluffy, handmade Yorkies, ruffle-up our perfectly crispy roast potatoes, and bake and hand-decorate our giant cakes in our kitchen every day.
• You’ll receive a competitive salary, pension contribution as well as:
• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.