Bar & Waiting Staff

Hungry Horse; Hereford; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Apprenticeship training

Brand discounts 33%

Family discounts 15%

Employee assistance program

Maternity & paternity policies

Menopause Friendly Employer

Greene King discounts 50%

Refer a friend incentive

Wagestream access

Retail discounts

Job summary

Hungry Horse is seeking friendly Bar & Waiting Staff to create memorable experiences for guests at our Hereford location. You’ll pour drinks, make recommendations, and help seat and serve customers in a busy, welcoming pub environment.

You will join a lively, inclusive team with opportunities to learn and grow, while upholding high standards of service and safety. A positive attitude and strong communication are essential.

Qualifications

• Provide customers with a heartfelt and memorable experience every visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks to meet specifications and customer expectations.
• Assist in greeting, serving food and looking after customers while they dine with us.

Responsibilities

• Pour and serve drinks to high standards, ensuring accuracy and pace.
• Suggest drinks and upsell to enhance the customer experience.
• Maintain a clean, safe bar area and comply with safety and allergen controls.

Skills

Customer service

Attention to detail

Team player

English proficiency

Job description

• Dept. L4/House: Grandstand (Hereford) - 01954

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Job Description

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Qualifications

As a member of our Bar & Waiting Staff, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

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