Our hotel
The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
Rocco Forte Hotels is a collection of iconic hotels that respect the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
As a valued part of the Forte family, you will:
- Join our outstanding Bar team to deliver flawless service
- Cooperate well with colleagues in your team and across departments
- Tailor your approach to achieve high-quality results
- Deliver discreet, understated, and timely service, going the extra mile
- Be knowledgeable about the hotel, our facilities, and the local area
- Take ownership of performing your job well in line with departmental standards
- Have a passion for service excellence and attention to detail
Who are we looking for
AboutWe are seeking enthusiastic and dedicated individuals passionate about celebrating the individuality of our hotels and guests. We look for team members who bring:
- Team spirit and trustworthiness
- Pride in resolving guest and workplace issues
- Enthusiasm for learning
- Dedication and passion for hospitality
- Previous experience is beneficial; however, extensive training will be provided
- Become part of our family, and we will help you develop your skills in a nurturing environment
- Excellent communication and interpersonal skills
Why work with us
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognized and rewarded. It is an ideal place for those seeking growth and excellence in the hospitality industry.
Working With Us Provides Access To The Following Perks- Discounted rates across our collection of iconic hotels
- Discounted food & beverage experiences
- Discounted spa treatments and products
- Extensive learning and development opportunities
- Meals on duty, laundry of uniforms
- Social activities and events
- Recognition & reward programs
- Annual awards
- Employee Assistance Programme
- Cycle to Work scheme
- Discretionary Service Charge
Expected package: £32,000 gross per annum (salary plus discretionary service charge)
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspiring place to work, known for its commitment to excellence and a family-like culture, combined with the passion, commitment, and desire of our team members to delight guests and serve one another.