Bar Team Member

TN United Kingdom; Wembley; On-site; GBP 40,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a renowned pop-up dining and shopping destination! Join a vibrant team as a seasonal bar staff member, where you will prepare drinks and create memorable experiences for guests. With a focus on exceptional customer service, you'll engage with patrons and ensure a welcoming atmosphere. This role offers the chance to grow within a dynamic environment, with potential for permanent placement. Enjoy fantastic perks, including health benefits, flexible financial tools, and opportunities for career progression. If you're passionate about hospitality and ready for a challenge, this is the perfect role for you!

Benefits

Health cash plan via SimplyHealth

Wagestream - access earned wages anytime

Cycle to Work scheme

50% off drinks

Free soft drinks on shift

Wellbeing champions and Mental Health First Aiders

Qualifications

• In-depth understanding of all products and how to prepare them.
• Ability to follow instructions efficiently and quickly.

Responsibilities

• Preparing beverages for guests in an efficient and timely manner.
• Providing a friendly and unique guest experience.
• Restocking and maintaining a clean bar area.

Skills

Customer Service Skills

Communication Skills

Attention to Detail

Teamwork

Knowledge of Licensing Objectives

Job description

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For 13 years, we have been offering our famous experience with unrivalled street food, bars, shops, and entertainment all under one roof.

Where else could you eat Greek gyros and catch a Harry Styles party all in one place? Or play crazy golf, eat a Bao, and watch Stormzy perform? Nowhere!

In 2011, we created the world’s first pop-up dining and shopping destination in the heart of Shoreditch before opening venues in other iconic locations in Croydon and Wembley.

We are growing quickly with three new sites planned for Liverpool, Bristol, and London in 2024, so we are delighted to expand our team. Join the thrilling ride at BOXPARK… if you’re ready for a challenge!

Key Responsibilities:

This is a seasonal role to assist with a particularly busy period. This role will be for a fixed-term period of three months only. There is the possibility that the role may become permanent after this time, but this is not guaranteed.

• Preparing alcoholic or non-alcoholic beverages for guests in an efficient and timely fashion
• Providing a friendly, welcoming, and unique guest experience
• Assessing guest needs and preferences and making recommendations using excellent product knowledge
• Making useful upsell recommendations where applicable
• Keeping the bar and floor presentable and clean to the highest standard
• Operating Challenge 25 policy to ensure safe service of alcohol
• Restocking and replenishing bar inventory and supplies
• Staying guest-focused and nurturing an excellent guest experience
• Complying with all food and beverage regulations
• Recording wastage on the spot and reporting to supervisor
• Adhering to pouring standards always and completing regular pour tests
• Maintaining a clean and tidy bar top and back bar
• Taking responsibility for tasks assigned by management and communicating any issues to supervisors/managers

Key Skills & Experience:

• In-depth understanding of all products and how to prepare them
• Knowledge of licensing objectives and Challenge 25
• Positive attitude and excellent communication skills
• Ability to keep the bar organized, stocked, and clean
• Punctual and reliable
• Outstanding customer service skills
• Ability to work well within a team to achieve brand and sales objectives
• Attention to detail
• Ability to follow instructions efficiently and quickly
• Adhere to Boxpark’s uniform policy and basic hygiene standards

Pay and Benefits:

Our people are at the heart of everything we do at BOXPARK. Besides a competitive hourly rate, we offer some fantastic employee perks to support and appreciate you throughout your journey with us.

• Health cash plan via SimplyHealth providing cashback on dental, optical, prescriptions, online GP, and 24/7 counselling
• Wellbeing champions in all venues, trained Mental Health First Aiders, and various health initiatives
• Wagestream - a financial planning tool for accessing earned wages anytime
• Access to our Cycle to Work scheme to buy a tax-free bicycle and equipment
• Guest tips go straight to our teams
• 50% off drinks and free soft drinks on shift

Career Progression:

If you want to grow and progress in your career, BOXPARK is the place to be. We offer development programs from Bar Team Member to General Manager.

We are an equal-opportunity employer committed to diversity and inclusion, and we do not discriminate based on race, religion, gender, age, sexuality, gender identity, or physical ability.