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Bar Team Member

TN United Kingdom

Stratford-upon-Avon

On-site

GBP 20,000 - 30,000

Part time

Yesterday
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Job summary

An established industry player is seeking individuals who are passionate about delivering exceptional guest experiences. This role offers the flexibility to work around your commitments while stationed in various Food & Beverage areas within a 4-star hotel. You will play a crucial role in ensuring guest satisfaction and upholding brand standards, all while enjoying a range of perks including health club membership and discounts across the hotel collection. If you're eager to enhance your skills in a supportive environment, this opportunity is perfect for you.

Benefits

Free health club membership
Discounts across The QHotels Collection
Family & Friends discounts
Support with training & professional qualifications
Various learning & development opportunities
Access to Employee Assistance Program
Refer a friend scheme
FREE parking

Qualifications

  • Passion for delivering exceptional guest service.
  • Strong customer service and organizational skills.

Responsibilities

  • Ensure guest satisfaction and brand standards in Food & Beverage areas.
  • Provide advice to guests and maximize sales.

Skills

Exceptional guest service
Customer service skills
Time management
Organizational skills
Ability to work under pressure

Job description

Social network you want to login/join with:

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

  • Free health club membership (T&Cs apply)
  • Discounts across The QHotels Collection
  • Family & Friends discounts in hotels across The QHotels Collection
  • Support with training & professional qualifications, including course fees!
  • Various learning & development available
  • Access to an Employee Assistance Program – Hospitality Action
  • Refer a friend scheme
  • FREE parking
  • AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

  • Passion for delivering exceptional guest service
  • Strong customer service skills
  • Good time management and organisational skills
  • Ability to work under pressure

Curious to find out more?

Stratford Manor Hotel & Spa is located in Stratford-upon-Avon. Our hotel is a 4*, 104-bedroom property and has The Shakespeare restaurant and terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a cinema and games room, gym, pool, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.

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