Bar Team Member

Hollywood Bowl Group Plc; Rochester; On-site; GBP 20,000 - 30,000; Full time

Job summary

In einem dynamischen und unterhaltsamen Umfeld sucht ein führendes Unternehmen nach einem Bar Team Member, der außergewöhnlichen Kundenservice bietet. Diese Rolle erfordert hohe Energie und Teamarbeit, um sicherzustellen, dass die Gäste ein unvergessliches Erlebnis haben. Mit umfangreicher Schulung und Entwicklungsmöglichkeiten können Sie Ihre Karriere vorantreiben. Profitieren Sie von tollen Vergünstigungen wie Rabatten und kostenlosen Spielgutscheinen, während Sie Teil eines engagierten Teams sind, das Familien und Freunde zusammenbringt. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem schnelllebigen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Monatlicher Bonus von 50p pro Stunde

Zugang zu Ausbildungsprogrammen

Optionale Rentenregelung

Zusätzliche Urlaubstage

Kostenlose Spielgutscheine

30% Rabatt auf Essen und Getränke

50% Rabatt auf Essen während der Arbeitszeit

Unterstützungsprogramm für Teammitglieder

Finanzielle Langzeitdienstprämien

Erhöhter Mutterschafts- und Vaterschaftsurlaub

Qualifications

• Hervorragende Kundenservicefähigkeiten und hohe Energie für ein schnelles Umfeld.
• Flexibilität in Bezug auf Arbeitszeiten und Schichtmuster.

Responsibilities

• Sicherstellen, dass Kunden einen außergewöhnlichen Service erhalten.
• Halten der Bar sauber und ordentlich, Getränke perfekt servieren.

Skills

Kundenservice

Kommunikationsfähigkeit

Teamarbeit

Flexibilität

Grundlegende Lese- und Schreibfähigkeiten

Job description

About The Role

Are you looking for a fun and fast paced environment to work in, with great benefits?

Could you help us create lasting memories for our customers by providing outstanding customer service?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a Team Member, in return you'll get:

• the opportunity to earn an extra 50p per hour, paid to you every month
• access to apprenticeship programmes and our in-house management training programmes
• optional pension plan
• additional days holiday with length of service up to five days
• ongoing training and development, with the opportunity to fast track your career
• free game vouchers every month
• 30% discount off food and drink for you and up to five friends
• 50% off food when you are working
• access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
• financial long service awards
• a £15 donation to our dedicated charity partner when you complete your induction
• enhanced maternity, paternity, adoption, and shared parental leave benefits
• opportunity to join our healthcare cash plan
  
  

The What...

As our Bar Team Member, you'll be responsible for ensuring that our customers receive an exceptional service and have perfectly served drinks every time. You'll keep the bar area spic and span and help make sure that the fridges are fully stocked. It's fast paced, and fun, so to succeed with us you'll have to love this type of environment.

You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in-house management training programmes, should you wish to take the next step in your career. You may be required to work in the Kitchen.

Opening Hours And Shift Patterns

Our centres are typically open seven days a week, from 9am to midnight.

Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants.

Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday.

• Weekday AM shifts are typically 09.00 - 17.00
• Weekday PM shifts are typically 17.00 - 00.00
• Weekend AM shifts are typically 09.00 - 18.00
• Weekend PM shifts are typically 16.00 - 01.00
  
  

*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview.

To be a successful Bar Team Member, we'll want to see:

• Great customer service, with the ability to communicate at all levels
• High energy and the ability to work in a fast-paced environment
• A friendly, supportive and helpful team player
• Flexibility with working hours and shift patterns
• Basic literacy and numeracy skills
  
  

The Who...

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.

Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.

Now with 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment.

We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.