Bar Team Member

Dunston Hall Hotel, Spa & Golf Resort; Norwich; On-site; GBP 18,000 - 22,000; Part time

Job summary

Dunston Hall Hotel, Spa & Golf Resort in Norwich seeks individuals passionate about delivering outstanding guest service for flexible Food & Beverage roles. Responsibilities include ensuring guest satisfaction while working under pressure. Ideal for those looking to fit a job around school or commitments.

Benefits

Free health club membership

Discounts across golf

Discounts across The QHotels Collection

Support with training & qualifications

Access to Employee Assistance Program

FREE parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Stationed in various Food & Beverage areas across the hotel.
• Ensure guest satisfaction and brand standards are met.
• Advise guests on pricing and promotions to maximize sales.

Skills

Customer service

Time management

Organisational skills

Ability to work under pressure

Job description

Social network you want to login/join with:

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development opportunities
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

You will be stationed in various Food & Beverage areas across the hotel, ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions to advise guests and maximize sales.

Is this the role for me?

Passion for delivering
exceptional guest service
Strong customer service
skills
Good time management and
organisational skills
Ability to work under
pressure

Curious to find out more?

Dunston Hall Hotel, Spa & Golf Resort in Norwich is a 4-star, 166-bedroom property with beautiful gardens, an 18-hole golf course, and dining options including the Brasserie, Bunkers bar, and terrace bar. We offer afternoon tea, private dining, and event spaces. Facilities include a gym, pool, sauna, steam room, and Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities. If you require reasonable adjustments during the recruitment process, please let us know.

We also support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.