Bar Team Member

www.findapprenticeship.service.gov.uk - Jobboard; Hexham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury hotel in Hexham seeks enthusiastic individuals to provide exceptional guest experiences in various Food & Beverage areas. This role entails meeting guest satisfaction and brand standards while maximizing sales through effective communication of pricing and promotions. Ideal candidates will have strong customer service skills and the ability to manage time efficiently in a fast-paced environment. Flexible job opportunities are available.

Benefits

Free health club membership

Discounts across golf and hotel services

Support with training and professional qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong interpersonal and customer service skills.

Responsibilities

• Ensure guest satisfaction in various Food & Beverage areas.
• Keep up to date with pricing and promotions to advise guests.

Skills

Customer service skills

Time management

Organisational skills

Ability to work under pressure

Job description

Do you have a passion for delivering a great guest experience?

Are you looking for a flexible job to work around school or other commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies, and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees
• Various learning & development opportunities
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• And much more!

What will I do?

You will be stationed in various Food & Beverage areas across the hotel, ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions to advise guests and maximize sales.

Is this the role for me?

• Passion for delivering exceptional guest service
• Strong customer service skills
• Good time management and organisational skills
• Ability to work under pressure

Curious to find out more?

Slaley Hall Hotel, Spa & Golf Resort is located in Hexham. Our 4-star hotel has 141 bedrooms set in 1000 acres, with a 36-hole championship golf course that has hosted over 20 European and PGA tournaments. Dining options include Hadrian’s Brasserie, Tommy Craig’s bar, the Claret Jug restaurant, a Whisky snug, and we offer afternoon tea, private dining, and event spaces. Leisure facilities include a gym, pool, sauna, steam room, and an Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities. If you require any reasonable adjustments during the recruitment process, please let us know. We also support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.