Bar Team Member

Slaley Hall Hotel, Spa & Golf Resort; Hexham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Slaley Hall Hotel, Spa & Golf Resort seeks a dedicated individual for a role in Food & Beverage services, focusing on guest satisfaction. With a commitment to exceptional service, you'll enjoy flexible working conditions, training opportunities, and various employee benefits in a beautiful hotel setting.

Benefits

Free health club membership

Discounts across the hotel and golf facilities

Support for training and professional qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Ability to manage time effectively and organize tasks.

Responsibilities

• Ensure guest satisfaction and maintain brand standards in Food & Beverage areas.
• Stay updated with pricing and promotions to maximize sales.

Skills

Customer Service

Time Management

Organisational Skills

Ability to Work Under Pressure

Job description

Social network you want to login/join with:

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development opportunities
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

You will be stationed in various Food & Beverage areas across the hotel, ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions to advise guests and maximize sales.

Is this the role for me?

Passion for delivering exceptional guest service
Strong customer service skills
Good time management and organisational skills
Ability to work under pressure

Curious to find out more?

Slaley Hall Hotel, Spa & Golf Resort is located in Hexham. Our hotel is a 4-star, 141-bedroom property set in 1000 acres with a 36-hole championship golf course which has hosted over 20 European and PGA tournaments. Dining options include Hadrian’s Brasserie, Tommy Craig’s bar, the Claret Jug restaurant, and a Whisky snug. We offer afternoon tea, private dining, and event spaces. Leisure facilities include a gym, pool, sauna, steam room, and Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities. If you require any reasonable adjustments during the recruitment process, please let us know.

We also support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.