Bar Team Member

Shepherd Neame; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A historic brewery in Greater London is seeking part-time Bar Team Members to deliver exceptional customer service in a lively pub environment. If you enjoy working with people and are eager to learn, this position could be for you. Competitive pay, tips, and additional benefits like discounts on food and travel are included. No previous experience is necessary for applicants over 18.

Benefits

Competitive hourly pay

Share of tips

25% discount on food and drink

Early wage withdrawal

Access to discounts at high street shops

Company pension scheme

Flexible working hours

Qualifications

• Over 18 years of age.
• Willingness to learn and provide excellent service.
• No prior hospitality experience required.

Responsibilities

• Greet customers warmly as they arrive.
• Deliver exceptional service throughout their stay.
• Manage daily bar tasks and ensure customer satisfaction.

Skills

Customer service skills

Teamwork

Communication skills

Job description

Shepherd Neame is seeking part-time Bar Team Members to join us. If you love hospitality, are a people person, and enjoy a busy front-line role, this could be the perfect opportunity for you.

Known locally as ‘The Bricks’, this traditional pub in Masons Hill, Bromley, offers a warm welcome, excellent ales, and classic pub food. It's an ideal spot to watch the big match or enjoy a leisurely lunch, just a short walk from Bromley’s town centre and The Glades shopping centre.

At Shepherd Neame, we understand that first impressions matter. You will play a key role in our business by greeting customers warmly and delivering exceptional service at every opportunity.

If you lack previous hospitality experience, don’t worry. As long as you are over 18 and possess some of the qualities outlined below, we can train you and teach you everything you need to know.

WHAT’S IN IT FOR YOU?

• Competitive hourly pay
• A share of tips in addition to your hourly wage
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight hotel bookings at Managed Houses
• Up to 40% discount on select purchases from the Visitor Centre Shop in Faversham
• Access to Sheps Hut discounts and offers on hundreds of high street shops and services
• Workplace Mental Health Platform
• Company pension scheme
• Opportunities to develop and progress within our pubs, brewery, and support offices
• Flexible working hours

Although Shepherd Neame is Britain’s oldest brewer, our approach is modern and forward-thinking. We are an authentic, independent business that is flexible and agile, thriving through our core values, the Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?

Based in Faversham, Kent, Shepherd Neame has been Britain’s oldest brewer for over 300 years. As an independent family business, we operate more than 300 pubs and hotels across London and the South East, from the historic City to the Kent coast. We employ around 1,500 team members across our pub estate and over 270 at our brewery and support offices.

Diversity, equality, and inclusion are important to us. We welcome applications regardless of age, disability, ethnicity, gender, religion, or sexual orientation. We aim to provide an inclusive and supportive working environment where all employees can thrive and reach their potential.