Bar Team Member

Hollywoodbowlgroup; Grays; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading leisure company in Grays is seeking a Bar Team Member to deliver exceptional service in a fast-paced environment. Responsibilities include serving drinks, maintaining cleanliness, and stock management. Candidates should possess great customer service skills, high energy, and be flexible with shift patterns. This role offers various perks, including training and a fun work atmosphere.

Benefits

Access to apprenticeship programmes

Ongoing training and development

Free game vouchers

30% discount off food

Enhanced maternity and paternity leave

Healthcare cash plan

Qualifications

• Ability to communicate at all levels.
• Experience in a fast-paced environment preferred.
• Friendly and supportive demeanor.

Responsibilities

• Ensure customers receive exceptional service.
• Maintain cleanliness of the bar area.
• Help stock fridges and work in the kitchen as needed.

Skills

Great customer service

High energy

Flexibility with working hours

Basic literacy and numeracy skills

Team player

Job description

The Why, the What and the Who...

Are you looking for a fun and fast-paced environment to work in, with great benefits? Could you help us create lasting memories for our customers by providing outstanding customer service? If so, then look no further!

Join Hollywood Bowl Group as a Team Member, in return you'll get:

• the opportunity to earn an extra 50p per hour, paid to you every month
• access to apprenticeship programmes and our in-house management training programmes
• optional pension plan
• additional days holiday with length of service up to five days
• ongoing training and development, with the opportunity to fast track your career
• free game vouchers every month
• 30% discount off food and drink for you and up to five friends
• 50% off food when you are working
• Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
• financial long service awards
• a £15 donation to our dedicated charity partner when you complete your induction
• enhanced maternity, paternity, adoption, and shared parental leave benefits
• opportunity to join our healthcare cash plan

Do you have a thirst for a new role? As our Bar Team Member, you’ll be responsible for ensuring that our customers receive an exceptional service and have perfectly served drinks every time. You’ll keep the bar area spic and span and help make sure that the fridges are fully stocked. It’s fast-paced, and fun, so to succeed with us you’ll have to love this type of environment. You may be required to work in the Kitchen.

Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management.

Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.

Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants.

Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday.

• Weekday AM shifts are typically 09.00 - 17.00
• Weekday PM shifts are typically 17.00 - 00.00
• Weekend AM shifts are typically 09.00 - 18.00
• Weekend PM shifts are typically 16.00 - 01.00

Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview.

To be a successful Bar Team Member, we’ll want to see:

• Great customer service, with the ability to communicate at all levels
• High energy and the ability to work in a fast-paced environment
• A friendly, supportive and helpful team player
• Flexibility with working hours and shift patterns
• Basic literacy and numeracy skills

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. We value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities.