Bar Team Member

the Cheltenham Chase; Gloucester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel in Gloucester is seeking individuals passionate about guest service for various Food & Beverage roles. Responsibilities include ensuring guest satisfaction, maintaining brand standards, and providing advice on offerings. The position offers flexible hours and numerous employee benefits, including discounts and training support.

Benefits

Free health club membership

Discounts across The QHotels Collection

Marriott Worldwide discounts

Family & Friends discounts

Support with training & professional qualifications

Various learning & development opportunities

Access to Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organizational skills.
• Ability to work under pressure.

Responsibilities

• Ensure guest satisfaction and brand standards are met.
• Keep up to date with pricing and promotions to advise guests.
• Maximize sales in various Food & Beverage areas.

Skills

Customer service skills

Time management

Organizational skills

Ability to work under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Marriott Worldwide discounts
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development opportunities
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

You will be stationed in various Food & Beverage areas across the hotel, ensuring guest satisfaction and that brand standards are met. You will keep up to date with pricing and promotions to provide advice to guests and maximize sales.

Is this the role for me?

Passion for delivering exceptional guest service
Strong customer service skills
Good time management and organizational skills
Ability to work under pressure

Curious to find out more?

Delta by Marriott Cheltenham Chase hotel is located on the outskirts of Gloucester and is also close to Cheltenham. Our hotel is a 4-star, 122-bedroom property with Hardy’s restaurant, Hunters bar & lounge, and a garden terrace bar. We offer afternoon tea, private dining, and meeting and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate you.

The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.