Bar Team Member

TN United Kingdom; Cumbernauld; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals who are passionate about delivering exceptional guest experiences. This flexible role offers the chance to work in various Food & Beverage areas, ensuring guest satisfaction while upholding brand standards. With a focus on customer service, you will engage with guests, provide information on pricing and promotions, and help maximize sales. Join a dynamic team at a premier hotel that values diversity and inclusion, offering numerous perks including health club membership, discounts, and professional development opportunities. If you thrive in a fast-paced environment and are eager to make a difference, this is the perfect opportunity for you.

Benefits

Free health club membership

Discounts across golf

Family & Friends discounts

Support with training & professional qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills and good time management.

Responsibilities

• Ensure guest satisfaction and meet brand standards in Food & Beverage areas.
• Provide advice to guests and maximize sales.

Skills

Customer Service Skills

Time Management

Organizational Skills

Ability to Work Under Pressure

Job description

Social network you want to login/join with:

Glasgow Westerwood Hotel, Spa & Golf Resort

Location:

Cumbernauld, United Kingdom

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

26388812c307

Job Views:

4

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

Passion for delivering exceptional guest service
Strong customer service skills
Good time management and organisational skills
Ability to work under pressure

Curious to find out more?

Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.