Bar Team Member

TN United Kingdom; Crewe; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking passionate individuals to enhance guest experiences in a vibrant hotel environment. This role offers flexibility, making it ideal for those balancing studies or other commitments. You will engage with guests in various Food & Beverage areas, ensuring satisfaction and adherence to brand standards. With a commitment to diversity and inclusion, the company provides extensive training opportunities and a supportive work culture. Join a team that values exceptional service and offers numerous perks, including free health club membership and discounts across a prestigious hotel collection.

Benefits

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts

Support with training & professional qualifications

Various learning & development opportunities

Access to an Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills and ability to work under pressure.

Responsibilities

• Ensure guest satisfaction and brand standards are met.
• Keep up to date with pricing and promotions to maximize sales.

Skills

Customer Service Skills

Time Management

Organizational Skills

Ability to Work Under Pressure

Job description

Social Network Login/Join

Do you have a passion for creating a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The Important Stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development opportunities
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• And much more!

What Will I Do?

You will be stationed in various Food & Beverage areas across the hotel, ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions to advise guests and maximize sales.

Is This Role for Me?

Passion for delivering exceptional guest service
Strong customer service skills
Good time management and organisational skills
Ability to work under pressure

Curious to Find Out More?

Crewe Hall Hotel & Spa, located just outside Crewe, is a 4-star, 117-bedroom property. Our amenities include a restaurant, terrace bar, afternoon tea, private dining, meeting and event spaces, a gym, pool, sauna, steam room, tennis courts, and an Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities. If you require any reasonable adjustments during the recruitment process, please let us know.

We also support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.