Bar Team Member

TN United Kingdom; Banstead; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading pub in Banstead as a Bar & Restaurant Team Member. This full-time role is perfect for those who love hospitality and enjoy engaging with customers. No prior experience is needed, as training will be provided. Enjoy competitive pay, tips, and various discounts while working in a supportive environment.

Benefits

Competitive hourly pay rate

Share of tips

Early wage withdrawal scheme

25% discount on food and drink

Company pension plan

Opportunities for development

Qualifications

• Must be over 18 years old.
• No previous hospitality experience required.

Responsibilities

• Ensure customers receive a warm welcome.
• Deliver great service at every opportunity.

Skills

Hospitality

Customer Service

Job description

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Shepherd Neame is on the lookout for full-time Bar & Restaurant Team Members to join us. If you love hospitality, are a people person, and enjoy being on the front line in a busy role, this may be just the job for you.

The Woolpack, located at the heart of Banstead, is a community locals pub with roots tracing back to the 18th century. It offers a varied menu of freshly cooked food and serves superb real ales and lagers from Shepherd Neame, Britain’s oldest brewer.

At Shepherd Neame, we know that first impressions count. You will play an important role in our business by ensuring that you acknowledge our customers with a warm welcome and deliver great service at every opportunity.

If you don’t have previous hospitality experience, don’t worry. As long as you are over 18 and possess some of the qualities outlined below, we can train you and teach you everything else you need to know.

WHAT'S IN IT FOR YOU?

• Competitive hourly pay rate
• A share of tips in addition to your hourly pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on hundreds of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop and move within our pubs, the Brewery, and Support Office

Shepherd Neame may be Britain’s oldest brewer, but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, which has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?

Britain’s oldest brewer, Shepherd Neame, has been based in Faversham, Kent, for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic City center to the Kent coastline. We employ around 1,500 team members across our pub estate and over 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. We welcome applications regardless of age, disability status, ethnicity, gender, religion, or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.