Bar Team Leader

Shepherd Neame; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established hospitality company in London is seeking a Bar Team Leader to guide a customer-focused team. The role involves leadership, training support, and managing service excellence in a vibrant pub atmosphere. Ideal candidates will possess enthusiasm and team leadership skills. Benefits include competitive pay, training opportunities, and flexible working hours.

Benefits

Competitive hourly pay

Tips share

Early wage withdrawal scheme

25% discount on food and drinks

25% discount on overnight hotel bookings

Up to 40% discount at Visitor Centre Shop

Access to mental health platform

Company pension plan

Opportunities for development

Flexible working hours

Qualifications

• Experience leading a team in a fast-paced environment.
• Customer-focused attitude especially valued.
• Willingness to undergo training.
• Experience in hospitality is a plus but not required.

Responsibilities

• Support management team and undertake duty manager shifts.
• Lead and develop the team to deliver excellent service.
• Act as a brand ambassador for the pub.

Skills

Team leadership

Customer service

Enthusiasm

Job description

Shepherd Neame is seeking a Bar Team Leader with energy and enthusiasm to join our team. If you have experience leading a team in a fast-paced, customer-focused environment and are looking to develop your career in hospitality, this could be the perfect role for you.

The White Horse & Bower is a welcoming local pub located in the heart of London, near the Houses of Parliament in Westminster. It is close to Victoria Station, St James' Park, and Tate Britain, attracting a diverse customer base. We offer great food and drinks in a warm atmosphere.

As a brand ambassador, you will support the management team, undertake duty manager shifts, and lead and develop our team to deliver excellent service at all times.

If you lack previous hospitality experience, don't worry. We value qualities such as enthusiasm and a customer-focused attitude, and we are happy to provide training to help you succeed.

WHAT'S IN IT FOR YOU?

• Competitive hourly pay
• Tips share in addition to hourly pay
• Early wage withdrawal scheme
• 25% discount on food and drinks at Shepherd Neame pubs
• 25% discount on overnight hotel bookings
• Up to 40% discount at Visitor Centre Shop in Faversham
• Access to Sheps Hut discounts at high street shops and services
• Workplace Mental Health Platform
• Company pension plan
• Opportunities to develop within pubs, the brewery, and support offices
• Flexible working hours

Shepherd Neame, Britain’s oldest brewer, prides itself on its modern approach, guided by our core values: Working Together, Pride and Passion, Authenticity, Sheps Spirit.

WHO ARE WE?

Founded over 300 years ago in Faversham, Kent, Shepherd Neame is an independent family business with over 300 pubs and hotels across London and the South East. We employ around 1,500 team members across our pub estate and 270 at our brewery and support offices.

We value diversity, equality, and inclusion. We welcome applications from all backgrounds and are committed to providing an inclusive, respectful, and supportive working environment.