Bar Supervisor

Firmdale Hotels; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Firmdale Hotels is seeking a Bar Supervisor for the Haymarket Hotel to oversee daily bar operations, deliver exceptional customer service, and lead a team. This role requires a background in luxury venues, expertise in mixology, and a commitment to upholding high standards. Join a prestigious hotel group recognized for its excellence in hospitality and employee satisfaction.

Benefits

Competitive hourly rate

Discounts & Perks Platform

Wage Stream

Paid overtime

Flexible working arrangements

Cycle to work scheme

Uniform and meals provided

Award-winning training

Fully funded English lessons

Long service vouchers

Qualifications

• Previous experience as a Bar Supervisor or Head Bartender in a luxury venue.
• Excellent knowledge of wines and spirits.
• Ability to motivate and lead a team.

Responsibilities

• Manage daily bar operations and floor service.
• Conduct training on service standards.
• Monitor sales and upselling standards.

Skills

Mixology

Customer Service

Team Leadership

Attention to Detail

Personal Presentation

Job description

We have an exciting opportunity for a Bar Supervisor to join our highly successful team at the Haymarket Hotel. Your responsibility will be to assist with the day-to-day operation of the bar, liaising with senior management and team members to ensure the highest level of customer service and consistently exceed guest expectations.

What We Offer:

• Competitive hourly rate (£ to £ per hour) inclusive of service charge
• Discounts & Perks Platform
• Wage Stream – an employee app to access wages before payday
• Paid overtime
• Flexible working arrangements
• No split shifts
• Cycle to work scheme
• Uniform and meals provided
• Uniform dry cleaning
• Discounted personal dry cleaning
• Social events, wellbeing, and team activities
• Award-winning training and career development opportunities
• Fully funded English lessons
• One paid volunteering day per year
• Long service vouchers (afternoon tea, dinner for two, film club, overnight stay)
• And much more!

What You Need:

• Previous experience as a Bar Supervisor or Head Bartender in a fast-paced, luxury venue
• Excellent knowledge of mixology, wines, and spirits
• Attention to detail and a commitment to exceptional standards
• Ability to motivate and lead a team through training
• Excellent personal presentation
• Resilience and drive to get things right first time

Duties and Responsibilities:

• Manage daily bar operations and floor service
• Conduct training sessions on service standards and product knowledge
• Complete shift handover reports
• Cash up at the end of shifts
• Monitor sales and upselling standards
• Maintain good knowledge of the bar menu and wine list
• Assist the Bar Manager with stock takes and ordering

Why Join Firmdale Hotels?

Firmdale Hotels is an award-winning international group comprising 10 luxury hotels and 8 bars and restaurants in London and New York.

We are proud to have received industry recognition, including:

• Best Employer Award at The Cateys 2017 & 2020
• Number One in The Caterer Best Places to Work in Hospitality
• Manager of the Year – Laura Sharpe, Cateys 2018
• Hotel of the Year – Group, Cateys 2018

In line with the Asylum and Immigration Act 1996, all applicants must have the legal right to work in the UK. Documentation will be required at interview stage.