Bar Steward/Manager

Baltic Recruitment Limited; North East; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in North East England is seeking a Bar Steward/Manager to effectively manage bar operations at a sports club. Responsibilities include staff management, ensuring customer satisfaction, and maintaining high hygiene standards while adhering to HSE practices. The role demands flexibility and includes working varied hours, especially on matchdays and events. Competitive benefits including 28 days' holiday and a pension scheme are offered.

Benefits

28 days holiday including Bank Holidays

Company pension scheme

Qualifications

• Previous experience in a managerial role, especially in hospitality.
• Capability to manage staff and handle grievances.
• Experience maintaining hygiene and safety standards.

Responsibilities

• Manage all aspects of bar and function room operations.
• Recruit and train sufficient staff for bar operations.
• Ensure compliance with health and safety regulations.

Skills

Management

Customer Service

Communication

Organization

Hygiene Standards

Education

Personal licence to sell alcohol

Job description

Baltic Recruitment are currently recruiting for a Permanent Bar Steward/Manager based in Newton Aycliffe. Responsible for managing the bar effectively so that profits are maximised, while at the same time looking to meet customer service requirements. Engaging and managing sufficient staff on behalf of the Management Committee to serve general bar requirements and other functions. Ensure suitable HSE policies and practices are followed and practised.

Bar Steward/Manager Main Duties & Responsibilities:

• Manage all aspects of bar and function room operation.
• Recruit cleaning and bar staff sufficient for serving the requirements of running the Club bar and function room effectively.
• Ensure there is sufficient staff cover at all times using a suitable rota system taking account of varying demands through the week and more widely during the course of a year. This includes cover requirements for a ‘senior’ bar staff member in the absence of the Steward.
• Liaise with Sporting Sections so that any planning on their part can be taken into account when making arrangements for bar/function room operation. Good communication will also contribute to effective management and operation of the bar/function room.
• Ensure bar staff are trained and supervised in expected behaviour regarding service, appearance and personal hygiene.
• Manage bar staff and cleaner grievance and disciplinary issues and raise these with the Officers of the Club when necessary.
• Ensure high practice standards and procedures are in place regarding to Health, Safety and Environment (HSE) issues.
• Ensure sufficient stock is available at all times, and that stock is in date and correctly rotated.
• Maintain appropriate records relating to ordering, wastage, and returns.
• Ensure security procedures are in place for protection of the bar and function room and that these are followed by staff e.g. closing/locking windows and doors and setting alarms.
• Ensure all staff are familiar with fire procedures including evacuation of the premises.
• Ensure effective systems are in place to reconcile day-to-day bar income against till roll totals. Bank cash each a week after weekend receipts.
• Ensure high standards of hygiene are maintained throughout the premises.
• Attend Club Management Committee meetings when requested.
• Demonstrate high personal levels of reliability, organisation, effective use of time, and communication.
• The Steward is required to hold a personal licence to sell alcohol. This is additional to the Sports Club premises licence.
• Previous experience in a similar role.

Company Benefits:

• 28 days including Bank Holidays
• Company pension scheme.

Working 40 hours per week, including weekends with 2 rest days per week. Hours will need to be worked flexibly in context of the demands of the job that include a varied workload based on matchdays, functions, nature of demand and time of year.

Applicants may also be interested in Hospitality, Bar Manager, Bar Worker, Bar Stewart, Barman, Barmaid.