Bar staff / 199 - The Reginald Mitchell, Hanley

J D Wetherspoon plc; Stoke-on-Trent; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading pub chain in Stoke-on-Trent is looking for enthusiastic team members to serve food and drinks. The ideal candidates should have a good attitude and a willingness to learn, with no prior experience needed. This role offers flexible shifts, opportunities for progression, and competitive pay including bonuses and benefits such as discounts and free meals.

Benefits

Competitive rate of pay

Free meal and drink while working

20% discount on food and drinks

Bonus scheme up to 19%

Paid holiday

Free shares after qualifying period

Qualifications

• No experience needed; good attitude and willingness to learn is essential.
• Must be reliable and friendly.
• Ability to work efficiently under pressure.

Responsibilities

• Serve food and drinks to customers, maintaining high standards.
• Take orders accurately and provide friendly customer interactions.
• Maintain cleanliness and safety standards in the pub.

Skills

Enthusiastic attitude

Teamwork

Customer service

Job description

The ideal applicant

We're looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you'll need to succeed.

Whether you're looking for a long-term career or just some extra shifts, if you're reliable, friendly and love working as part of a team - this role could be perfect for you.

What's in it for you?

• competitive rate of pay
• a free meal and a drink, when working
• 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
• £1 extra per hour, for hours worked during midnight-5.59am
• bonus scheme - earn up to 19% of your pay
• availability of guaranteed-hours contracts and variable-hours contracts
• paid holiday
• free shares (after a qualifying period)
• loyalty reward scheme

The role

At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, all while maintaining high standards of cleanliness, safety and customer service.

Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.

Duties include:

• taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
• delivering food to customers, ensuring that check-backs are completed and clearing plates within the required timeframe
• providing friendly customer interactions: say "hello", thank customers and build rapport
• being knowledgeable about promotions, events and new products
• maintain our 'clean as you go' standards, including clearing tables, wiping surfaces and carrying out toilet checks
• working in all areas, including glass-washing, restocking fridges, floor and beer garden clearing and other duties, as needed

Progression and development

Most Wetherspoon team leaders and managers started in the kitchen or behind the bar.

If you're looking to progress, we can support your development with:

• structured on-the-job training.
• apprenticeships and management academies.
• cross-training into other areas (kitchen, hotel).
• opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles.

Wetherspoon promotes an inclusive working environment where everyone is welcome.

When you're at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we'll ensure that you have the skills and knowledge you need for a great career with us.

Under-18s may attract a lower rate of pay, always in line with, but usually above, national guidelines.

HOURS PER WEEK:
12

MONDAY HOURS:
Flexible

Flexible

TUESDAY HOURS:
Flexible

Flexible

WEDNESDAY HOURS:
Flexible

Flexible

THURSDAY HOURS:
Flexible

Flexible

FRIDAY HOURS:
Flexible

Flexible

SATURDAY HOURS:
Flexible

Flexible

SUNDAY HOURS:
Flexible

Flexible