Bar Staff

Airport Retail Enterprises (UK) Limited; Horley; On-site; GBP 10,000 - 40,000; Full time

Job summary

Une entreprise familiale réputée dans le secteur des aéroports recrute des individus engagés pour offrir une expérience exceptionnelle dans un restaurant-bar. Ce rôle est centré sur le service à la clientèle dans un environnement dynamique, avec un bon niveau d'éducation et une passion pour les produits alimentaires et les boissons.

Benefits

Repas gratuits pendant le service

Accès à un programme de récompenses pour des réductions

28 jours de congés annuels, augmentant jusqu'à 32 jours

Programme d'assistance aux employés

Prime de parrainage du personnel

Qualifications

• Passion pour le service de qualité dans un environnement dynamique.
• Capacité à apprendre les normes de santé et de sécurité.
• Aptitude à suivre les processus sous pression.

Responsibilities

• Servir les clients de manière professionnelle et amicale.
• Maintenir une connaissance complète des produits alimentaires et de boissons.
• Collaborer avec l'équipe pour un fonctionnement fluide du restaurant et du bar.

Skills

Service à la clientèle

Travail en équipe

Gestion du stress

Education

Niveau général d'éducation incluant l'anglais et les mathématiques

Job description

Overview

We are a family-run UK business that operates food and beverage outlets in airports, creating exceptional experiences for every customer. We are looking for committed and enthusiastic individuals to join our team.

The site has a lively atmosphere with a family-friendly approach, and we pride ourselves on putting people at the heart of what we do. Our staff are central to our success, and we’re looking for team players passionate about food and beverages and dedicated to delivering exceptional customer service.

The Role

In this hourly paid role, you’ll play a key part in delivering an outstanding restaurant bar experience, working closely with the back-of-house team to provide first-class service. You’ll be responsible for ensuring our customers are served in a professional, friendly, and courteous manner while promoting sales and maintaining our high hospitality standards.

Key Responsibilities

• Serve all customers in a professional and friendly manner, addressing any requirements or concerns.
• Maintain a comprehensive knowledge of all food and beverage products available.
• Collaborate with your team to ensure the smooth running of the restaurant and bar.
  
  

Requirements

We are looking for outgoing, engaging, and enthusiastic individuals who are passionate about delivering high-quality service in a fast-paced environment.

To Be Successful In This Role, You’ll Have

• A good level of general education, including English and Math's.
• A willingness to learn about health and safety and food standards.
• The ability to follow processes and maintain service levels under pressure.
  
  

Please Note

All successful candidates will be required to:

• Provide proof of their right to work in the UK.
• Hold an Airport Security ID Pass, which we will help you obtain. The application process requires the production of a valid passport, a criminal record check, and five years of personal/employment references.
  
  

If you meet these requirements and would like to be part of our team, please apply today!

Salary & Benefits

• Tronc (tips and gratuities distribution system) via an elected troncmaster.
• Cash gratuities, at customer discretion.
• NEST pension.
• Free meals while on duty at the site, from the 'Staff Duty Meal' options.
• Access to the ARE Reward Hub from day one, offering discounts and perks across hundreds of retailers.
• Access to our Employee Assistance Programme for health and well-being support from day one.
• 28 days annual leave (including Bank Holidays), increasing by 1 day a year up to a maximum of 32 days.
• Staff referral bonus scheme.
  
  

Equal Opportunities

At ARE Ltd, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our customers. Our commitment extends beyond retail to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation.

We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, we encourage applications from individuals of disadvantaged socio-economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian, and Minority Ethnic backgrounds, and those with lived experiences of discrimination.

Accessibility and Adjustments

ARE Ltd is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example - she/her/hers, he/him/his, they/them/theirs, etc.) to help us better address and respect your identity throughout the process.