Bar Staff

Scotsman; Glasgow; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

100% tips

Staff hotel rate

Free club entry

Food discount

Early wage access

Refer a friend

A hard earned rest

Exclusive Scotsman perks

Free meal on duty

Free coffee per shift

Cinema ticket discount

Birthday gift

Job summary

Scotsman Group in Glasgow is seeking an experienced bartender to join our busy venues. You will welcome guests, take beverage orders, suggest pairings, and ensure a memorable dining experience.

You will prepare a wide range of drinks, handle payments, manage stock, and maintain high hygiene standards while delivering friendly service across varied shifts.

Join a team that values guest-first service, teamwork, and growth opportunities within Scotland's vibrant hospitality scene.

Qualifications

• In-depth knowledge of mixology, wine, spirits, and craft beers.
• Excellent interpersonal skills to build guest rapport.
• Ability to work quickly and accurately in a high-pressure bar setting.

Responsibilities

• Welcome guests warmly, provide menus, and show them to their tables.
• Accurately record beverage orders, noting any dietary requirements or special requests.
• Possess strong beverage knowledge to confidently suggest pairings and upsell items.
• Check on tables to ensure guests are happy, and handle any feedback or concerns promptly and professionally.
• Engage with patrons to build rapport, answer menu questions, and ensure complete satisfaction throughout their visit.
• Prepare and serve a wide variety of beverages (alcoholic and non-alcoholic) according to established recipes and guest preferences.
• Select, prepare, and apply garnishes to enhance drink presentation and flavor.
• Suggest drinks and wine pairings to elevate the guest experience and drive sales.
• Ensure payment transactions including cash, debit and credit cards are processed adhering to the till procedures, communicating any discrepancies to the shift leader before the end of your shift.
• Manage inventory by monitoring stock levels, restocking supplies, and replacing kegs or empty bottles as needed.

Skills

Mixology

Wine knowledge

Spirits & craft beers

Interpersonal skills

Fast-paced environment

Evening/weekend shifts

Job description

Key Responsibilities

Guest Service & Sales

• Welcome guests warmly, provide menus, and show them to their tables.
• Accurately record beverage orders, noting any dietary requirements or special requests.
• Possess strong beverage knowledge to confidently suggest pairings and upsell items.
• Check on tables to ensure guests are happy, and handle any feedback or concerns promptly and professionally.
• Engage with patrons to build rapport, answer menu questions, and ensure complete satisfaction throughout their visit.

Service & Operations

• Prepare and serve a wide variety of beverages (alcoholic and non-alcoholic) according to established recipes and guest preferences.
• Select, prepare, and apply garnishes to enhance drink presentation and flavor.
• Suggest drinks and wine pairings to elevate the guest experience and drive sales.
• Ensure payment transactions including cash, debit and credit cards are processed adhering to the till procedures, communicating any discrepancies to the shift leader before the end of your shift.
• Manage inventory by monitoring stock levels, restocking supplies, and replacing kegs or empty bottles as needed.

Hygiene & Health & Safety

• Maintain spotless bar, and back-of-house areas.
• Adhere to strict health, safety, and food hygiene regulations at all times.
• Be aware of energy consumption ensuring lights, air conditioning or equipment not in use are switched off.
• Ensure all equipment and furniture is correctly stored when not in use.
• Be aware of licensing and food hygiene legislation applicable to the role.
• Verify the age and identification of patrons to ensure full compliance with licensing laws.
• Monitor guest consumption levels and exercise decision-making skills to refuse service to intoxicated patrons.

Appearance

• Maintain the venue housekeeping standards, monitoring and influencing cleaning standards at all times.
• Assist with a daily check of all bar and club areas to ensure they are clean and presentable, set according to any client requirements and in line with the SOP.
• Ensure cleaning rotas are adhered to and in line with company standards.
• Ensure high standards of personal hygiene are maintained at all times.

Personal Development

• Complete all of the required e-learning modules within a timely manner.
• Be fully conversant in the brand manual and standard operating procedures to effectively conduct your role.
• Work collaboratively across other bar outlets as business demands.
• Contribute to your own development, exploring company initiatives for progression.

Requirements

• Experience working as a bartender in a fast-paced bar, restaurant, or hospitality setting preferred, although a positive attitude and willingness to learn are equally important..
• In-depth knowledge of mixology, wine, spirits, and craft beers, or willingness to learn.
• Excellent interpersonal skills with the ability to build rapport with guests and communicate effectively with others.
• Ability to work efficiently in a fast-paced, high-pressure environment without compromising on service quality.
• Willingness to work varied shifts, including evenings, weekends, and public holidays as required by business demands.

About us

Scotsman Group is a collection of over 50 venues. Many of our venues are housed in listed buildings, carefully restored, expanded, refreshed and put to good use. We have restaurants, hotels, nightclubs, bars, cinemas, student accommodation and more.

One thing all our places have in common is our people - they work hard, often behind the scenes, and they are the best at what they do. They are a wildly eclectic bunch, from the architect who makes the drawings come to life, to the domestic team who make our hotel rooms feel like home. We are always growing and on the lookout for fresh talent, so if you've got it, bring it.

What We Stand For

• We put the guest first: Without our guests, we are nothing. They must be at the centre of every decision we make.
• We make our jobs our own: Our success relies on people being entrepreneurial and taking ownership of their role.
• We work together: Treat your colleagues like family. Support and respect each other, giving encouragement and taking guidance.
• Work hard: Strive to stand out from the crowd and enjoy being the best at what you do. It’s not just a job; it is an opportunity.
• We grow: Creating profit and growth is key to what we do. We shouldn’t shy away from this. All decisions must be made with commercial principles in mind.

Employee Benefits

• TRONC: Our employees receive 100% of tips made by electronic means
• Sleep Over: Exclusive staff rates in our hotels, subject to availability.
• Stay Out Late: Free entry to all of our clubs for you and one friend.
• Eat: 30% off food for you and your party in all of our restaurants.
• Stream: Access up to 40% of your pay early, as it is earned, and set automatic savings.
• Refer a Friend: Earn rewards when you refer a friend (conditions apply)
• A Hard Earned Rest: Take your break, knowing that it’s not deducted from your pay.
• Scotsman Perks: Exclusive offers and discounts via our website.
• Refuel: Free meal on duty from our employee menu or 50% off all menu items whilst on shift*
• Hydrate: One free speciality coffee per shift and unlimited cordial, water and soda*
• See it First: 30% off your own cinema ticket in our cinemas.
• Happy Birthday to You! Enjoy a £25 gift card on your birthday (from 12 months service) *applicable to venues with this offering only