Bar Operative

DoubleTree by Hilton London Chelsea; Greater London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hotel chain in London is seeking a Part-Time Bar Staff to provide high-quality service in the bar area. Candidates should have previous hotel or hospitality experience, excellent customer service skills, and the ability to work in a team. This casual position offers a competitive salary and the opportunity to work in a prestigious location near Chelsea's amenities.

Benefits

Competitive Salary

Service charge

Qualifications

• Previous hotel/hospitality experience preferred.
• Understanding of hotel cash handling procedures.
• Willingness to be multi-skilled across F&B departments.

Responsibilities

• Provide high standard of service in the bar area.
• Help serve food and drinks, ensuring excellent customer service.
• Maintain a visible presence to promptly address customer requests.
• Help upsell products where appropriate.

Skills

Customer service

Teamwork

Upselling

Cash handling

Tools

Micros

Job description

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Branch: DoubleTree by Hilton London Chelsea

Location: DoubleTree by Hilton London Chelsea, London (South West)

Salary/Benefits: Competitive Salary plus service charge, casual position, entry level

Contract type: Casual

Hours: Part Time

Posted date: 03/07/2025

Job Responsibilities

• Provide high standard of service in the bar area, adhering to hotel brand standards and maintaining cleanliness.
• Be friendly, helpful, and approachable to all guests.
• Help serve food and drinks, ensuring excellent customer service.
• Maintain a visible presence to promptly address customer requests.
• Upsell products where appropriate.
• Handle cash, charge, float, and till procedures in accordance with company policies.
• Assist in the smooth operation of the Food & Beverage department and contribute positively to departmental targets.
• Perform all reasonable requests by management.

Knowledge Required

• Understanding of hotel brand and values.
• Knowledge of hotel products and services, with ability to promote and up-sell.
• Understanding of hotel cash handling procedures.

Key Performance Metrics

• Positive contribution to department and hotel goals.
• Effective upselling skills.
• Attendance at training sessions and willingness to develop skills.
• Fulfillment of job skills and responsibilities.

Attributes and Experience

• Ability to work in a team and flexible shifts.
• Willingness to be multi-skilled across F&B departments.
• Previous hotel/hospitality experience preferred.
• Experience using Micros or similar POS systems.

The DoubleTree by Hilton Hotel London - Chelsea is situated in the prestigious Chelsea area, close to cafes, boutiques, and sports venues, offering an ideal location for hospitality staff.