Bar Operations Manager

ZipRecruiter; Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading hospitality company is seeking an Operations Manager to oversee multiple vibrant venues in Manchester. The ideal candidate will ensure seamless operations, drive performance, manage budgets, and lead a dedicated team to deliver exceptional customer experiences in a dynamic environment.

Benefits

Career growth opportunities

Competitive salary and benefits package

Leadership opportunities

Qualifications

• Proven experience as an Operations Manager or similar role in the hospitality sector.
• Strong financial management capabilities managing P&Ls and budgets.
• Deep knowledge of compliance and licensing regulations.

Responsibilities

• Oversee daily operations across six venues ensuring brand standards.
• Manage budgets and drive commercial performance.
• Lead and develop high-performing operational teams.

Skills

Leadership

Financial Acumen

Customer Service

Strategic Thinking

Job description

Job Description

Job Title: Operations Manager
Location:Manchester
Salary: Competitive, based on experience

About the Role

We are seeking a dynamic and experiencedOperations Managerto oversee the day-to-day operations of six vibrantwet-led venueswith event spaces. Our venues operate on an80/20 wet-to-food split, offering high-quality drinks alongside select food offerings.

As the Operations Manager, you will be responsible for ensuring seamless operations across all sites, driving commercial performance, maintaining compliance, and leading a team of General Managers and operational staff to deliver exceptional customer experiences.

Key ResponsibilitiesOperational Leadership

• Oversee all daily operations across six venues, ensuring alignment with brand standards and company policies.

• Hold venue GMs and teams accountable for performance inF&B, events, security, cleaning, compliance, maintenance, and venue standards.

• Drive continuous improvement, setting high operational benchmarks and exceeding sales targets.

Team Management & Development

• Line-manage and mentor venue GMs and operational teams, identifying skills gaps and fostering growth.

• Promote a culture of excellence through coaching, development opportunities, and succession planning.

Financial & Strategic Oversight

• Manage budgets approved by senior leadership, ensuring cost efficiency and profitability.

• Translate business strategy into actionable operational plans, implementing short- and long-term initiatives.

Compliance & Safety

• Champion compliance inhealth & safety, food safety, fire safety, licensing, and ACT training.

• Ensure all venues adhere to legal and company policies, mitigating risks and maintaining high standards.

Customer & Event Excellence

• Uphold outstanding customer service and satisfaction across all venues.

• Support the planning and execution of events, ensuring smooth operations and memorable experiences.

Culture & Representation

• Lead by example, embodying company values and fostering a positive, high-performance culture.

• Represent the Operations team in meetings, providing updates and strategic insights.

Requirements

• Proven experience as anOperations Manager, Area Manager, or Multi-Site Hospitality Leaderinwet-led venues, bars, or event spaces.

• Strong financial acumen with experience managing P&Ls and budgets.

• Excellent leadership skills with a track record of developing high-performing teams.

• Deep knowledge ofcompliance, health & safety, and licensing regulationsin the hospitality sector.

• Strategic thinker with the ability to drive business growth and operational efficiency.

• Passion for hospitality, customer service, and creating outstanding guest experiences.

Why Join Us?

• Opportunity to lead and shape multiple high-profile venues.

• Career growth within a fast-paced, ambitious company.

• Competitive salary and benefits package.

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