Bar Manager - Mimosa, 64 Clapham High Street, London SW4 7UL. We are seeking an experienced and driven Bar Manager to lead our team at Mimosa and oversee daily operations, ensuring excellent customer service, strong financial performance, and a well-run, compliant venue..
Key Responsibilities
Staff Management
- Recruit, hire, and train bar staff.
- Create and manage staff schedules to ensure adequate coverage.
- Conduct performance evaluations and provide constructive feedback.
- Foster a positive, collaborative team environment.
Customer Service
- Ensure a consistently high standard of customer satisfaction.
- Promptly and professionally address customer complaints and inquiries.
- Implement and train staff on customer service protocols and standards.
Operational Oversight
- Oversee day-to-day operations, including menu planning and inventory management.
- Ensure compliance with health and safety regulations and company policies.
- Monitor product quality and presentation standards.
Financial Management
- Prepare and manage the bar's budget, including revenue and expenses.
- Analyse financial reports and implement strategies to boost profitability.
- Manage payroll and maintain accurate bookkeeping.
Marketing & Promotion
- Develop and implement marketing strategies to attract new customers and build the venue's profile.
- Plan and coordinate promotional events and special offerings.
Vendor Management
- Build and maintain strong relationships with suppliers.
- Negotiate contracts to secure the best pricing on goods and services.
Compliance & Reporting
- Maintain accurate records and report on performance to senior management.
- Ensure full compliance with local and national laws on food/drink service and employment.
Strategic Planning
- Work with senior management to develop long-term goals and growth strategies.
- Stay current on industry trends and the competitive landscape.
Requirements
- Level 3 Health & Safety First Aid Certificate (essential).
- Proven experience in bar or hospitality management.
- Strong leadership, financial, and organisational skills
Experience: Required
Employment: Full-time
Salary: £35,000 - £40,000 yearly
Starting time: Immediate start!
About Mimosa
Mimosa is a premium bar, restaurant & club on Clapham High Street, London. With four distinct spaces, a 600-capacity venue and a late licence, we're building a standout late-night hospitality team.