Bar Manager

Tennis World Ltd; United Kingdom; On-site; GBP 60,000 - 80,000; Part time

Job summary

A vibrant sports club in the United Kingdom is seeking an experienced Bar Manager to lead and motivate the bar team while ensuring exceptional customer service. You will oversee performance, manage budgets, and maintain compliance with health and safety regulations. Ideal candidates have proven leadership experience and strong problem-solving skills. This role offers £15 per hour and various benefits including discounts and holiday days.

Benefits

Comprehensive training and ongoing support

Club discount

33 days holiday per year

Bonus upon successful measured KPI

Qualifications

• Proven experience in roles like Bar Manager or Venue Manager.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.

Responsibilities

• Lead and support the team to deliver excellent service.
• Ensure top-tier customer satisfaction.
• Monitor performance and provide regular feedback.
• Manage staff rotas and budgets.
• Ensure compliance with health and safety regulations.
• Quickly resolve operational issues.
• Support team development through training.

Skills

Leadership

Customer service

Problem-solving

Attention to detail

Communication

Tools

Microsoft Word

Microsoft Excel

Job description

We seek an experienced Bar Manager to be at the heart of our energetic bar, Tennis and Padel Club leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources (budgets and tools) will be key to keeping things running smoothly. You'll also be the driving force behind fantastic customer experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier customer satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, training, and conducting performance reviews.
• Resource Management: Manage staff rotas, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, food hygiene standards, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

Proven experience in roles such as Bar Manager, Venue Manager, or a similar leadership position in hospitality.
Strong leadership and communication skills.
Ability to work in a fast-paced environment while maintaining attention to detail.
Exceptional customer service and problem-solving abilities.
Knowledge of health and safety regulations.
Strong organisational and multitasking skills.
Experience in budgeting, financial management and cellar management.
Desirable Microsoft Word and Excel base skill level for e.g. report writing
Flexibility to work evenings, weekends, and holidays.



What We Offer
- £15 p/hr
- Comprehensive training and ongoing support.
- Club discount
- 33 days holiday per year
- Bonus upon successful measured KPI