Bar Manager

Bar Manager

Department: Catering Casual Support Team

Employment Type: Zero Hours

Location: Silverstone

Compensation: £18.66 / hour

Description

To ensure the effective and efficient management of all on-site bars for MICE and Track events in accordance with the client’s brief, company policies and procedures, and within agreed budget and profit margins. Assist the Senior Event Managers and Events Team Leader in procedures and site-wide policies ensuring they are kept up to date with current practice and standards.

Silverstone is now seeking a highly motivated Bar Manager/Bartender skilled in detail-oriented service, member recognition, point of sale (POS) systems operations, tending bar and ongoing training for new staff and volunteers. The Bar Manager must be visible at appropriate times and ensure a management/supervisory presence to ensure member and guest satisfaction.

The Bar Manager is to have the ability to develop and achieve goals and will display a positive attitude and promote teamwork. The Bar Manager needs to have a competent knowledge of different types of Bar projects.

You will help grow the events by introducing new ideas and concepts and ensuring that they are represented at the right events with the right target audience.

Key Relationships

• Sales team
• Track team
• Drive and Ride Manager
• Estate & Facilities Manager
• Finance team
• IT Department
• Venue team
• Marketing team
• External suppliers

Key Responsibilities

• Validate sales contracts received from other departments against set procedures.
• Conduct regular stock-takes and order as necessary.
• Handle deliveries and maintain the condition of stock.
• Enforce health and safety rules.
• Resolve customer issues.
• Act as the central liaison point for the client on all events, managing customer accounts and ensuring that the customer and the company remain within the brief and on budget whilst continually developing relationships.
• Organise and document all aspects of specific corporate event projects from initial handover to post-event evaluation and final account reconciliation.
• Ensure that the site and venue are returned in the same state it was handed over and complies with company standards.
• Support Senior Event Managers in the planning and delivery of large-scale events.
• Assist in identifying and creating new commercial opportunities to broaden and build the business and maximise opportunities.
• Accurately record and communicate event information to all stakeholders internally and externally.
• Collate relevant Health and Safety information (Risk Assessments, Method statements etc.) where appropriate.
• Manage the day-to-day bar operation with the Corporate Event Supervisors.
• Enhance and develop in-house systems and processes.
• Ensure all event set ups are completed to company standards in readiness for the event dates.
• Provide operational direction to the staff working in the catering areas, ensuring that there is sufficient staff cover at all times.
• Ensure that relevant Food Hygiene, Food Allergen and Safety Regulations and Licensing laws are adhered to at all times.
• Attend weekly planning meetings and event briefings as required.
• Support in championing areas of the department where required.

Team Standards & Responsibilities

• Work as part of the team to develop others and support workloads to ensure the commercial and operational success of the events.
• Create a positive, proactive culture and environment within the department.
• Promote the professional image of the company by ensuring high standards of both professionalism and personal presentation.

Skills, Knowledge and Expertise

• Minimum of 3 years’ experience working within a Conference and Banqueting, Hospitality or Event environment.
• Experience managing medium to large scale corporate and/or venue environment.
• IOSH Managing Safely (preferable).
• Personal License Holder (preferable).
• Commercially and operationally minded with a hands-on approach.
• Ability to take ownership and problem solve, is proactive and self-motivated.
• Works well as a team player and uses own initiative.
• Passionate about customer care.
• First class ‘host’ skills and passionate about customer service.
• Excellent eye for detail, with strong organisational, time management & interpersonal skills.
• Flexible approach in working hours – including weekends.
• Clear and articulate in oral and written communication.
• Recognises and rewards the contribution of others.
• Demonstrates conviction in finding innovative approaches to solutions.
• Accepts and meets stretching targets.