Bar Manager

JR United Kingdom; Richmond; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hospitality group in North Yorkshire is looking for an experienced Bar Manager to lead operations at two traditional country inns. Candidates should have at least 12 months of management experience in the hospitality industry, be able to ensure excellent customer service, and contribute to team success. The position offers a salary of £14.00 - £16.00 per hour, with benefits including provided accommodation, holiday, and performance bonuses.

Benefits

Accommodation provided

Holiday

Performance bonus and tips

Discounted food and drink

On-site parking

Mileage paid for travel between sites

Qualifications

• Minimum of 12 months experience as a Bar Manager or in a similar role.
• Strong leadership and team management skills.
• Passion for delivering exceptional guest service.

Responsibilities

• Ensure customer service standards are met and exceeded.
• Handle customer complaints and maintain communication.
• Lead operational teams and conduct staff appraisals.

Skills

Customer service excellence

Team management

Communication skills

Attention to detail

Ability to adapt

Job description

Social network you want to login/join with:

richmond, north yorkshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

5

Posted:

04.08.2025

Expiry Date:

18.09.2025

Job Description:

*Part live-in or full live-in options available

This is a great opportunity to join a successful business located in North Yorkshire.

Our client runs two very charming traditional country inns, with one dating from the 13th century, providing guests with contemporary accommodation and great food that is all locally sourced, ensuring their customers have a first-class experience, every time they stay or visit.

As an experienced Duty Manager, you will lead our client's dynamic hotel and pub operations, showcasing your expertise and delivering exceptional guest experiences.

Please note: Although you will be primarily based at one site, you may be required to provide cover for staff shortages at their other site, which is 25 minutes away.

What we need from you as a Bar Manager:

• A minimum of 12 months experience working as a Bar Manager in the hospitality industry or a similar position
• Be willing to cover staff shortages at the other site
• Experience managing a team with strong leadership and team management skills
• Excellent communication and interpersonal abilities
• A passion for delivering exceptional guest service and enhancing the guest experience
• Ability to thrive in a fast-paced environment and adapt to changing priorities
• Good attention to detail
• Driving Licence would be a bonus

What this role involves:

Reporting to the Site Manager, as Bar Manager, you will be responsible for ensuring that day-to-day operations run smoothly. Duties include but are not limited to:

• Ensure standards of customer service and experience are consistently met and exceeded
• Deal with customer complaints, refunds, and negative reviews
• Maintain customer communication and interaction onsite
• Develop and manage an activity plan aimed at realising the best value from existing facilities, including the identification of KPIs
• Ensure operational costs and stock are controlled
• Actively contribute to the company's social media and content strategies
• Support the onsite marketing strategy to upsell and encourage repeat visits
• Maintain point of sale and actively promote merchandise
• Monitor guest rooms, communal areas, and grounds to ensure cleanliness and maintenance standards
• Handle cashing up and till closures accurately
• Lead and manage operational teams, including conducting staff appraisals

Salary: £14.00 - £16.00 per hour. Hours of work: 35-55 hours per week. Full-time hours from 11am to 11pm, with weekends on a rota basis.

• Accommodation provided - option for part or full live-in
• Holiday
• Performance bonus and tips
• Discounted food and drink
• On-site parking
• Mileage paid for travel between sites (for those not living on-site)