BAR MANAGER

Arcee holdings limited; Harrogate; On-site; GBP 28,000 - 40,000; Full time

Job summary

A locally owned business in Harrogate seeks a motivated Bar Manager to lead its Sports Bar and Gaming Facility. The role involves overseeing daily operations, leading a team, and ensuring high service standards while maintaining profitability. A passion for service and strong leadership skills are essential.

Benefits

Stable, full-time permanent employment

Flexible roster supporting work-life balance

Opportunities for ongoing professional development

Supportive and inclusive workplace culture

Qualifications

• Minimum of 6 months work experience in a similar environment.
• Experience managing or supervising people.

Responsibilities

• Oversee daily operations of the bar and restaurant.
• Lead, train, and support team to deliver outstanding service.
• Ensure compliance with health and safety procedures.

Skills

Customer service skills

Knowledge of spirits, wines, and cocktails

Education

New Zealand qualification in Business or Management

Current LCQ and Manager's Certificate

Job description

Company Overview:
ARCEE HOLDINGS LIMITED is a locally owned and operated business engaged in the restaurant and hospitality sector in Cambridge. We are committed to delivering high-quality food, excellent service, and a welcoming dining environment to our guests. As we continue to grow, we are looking for a motivated and experienced Bar Manager to help lead our team and support day-to-day restaurant operations.

Key Objective:
Coordinate and manage the day-to-day restaurant, conferencing, and bar service functions in the restaurant while maximizing profitability and meeting the customer's needs.

Position Overview:
We have an exciting opportunity available for a passionate Bar Manager to join our Sports Bar and Gaming Facility. You will be leading a team while managing and maintaining the atmosphere of the entire establishment. Responsible for ensuring a high standard of service across all areas, running the bar, bar deck, kitchen, and gaming area during service. Maintaining a POS system, stock levels, cash handling, security staff, and DJs. You must hold a current General Managers Certificate. Liquor, wine, and beer knowledge is essential. You must be punctual, honest, courteous, well-groomed, well-spoken, and a team player. Flexibility regarding working hours is mandatory. You will have great communication skills and a positive attitude. A genuine passion for service and an outgoing, friendly personality are required.

Key Responsibilities:

1. Oversee the smooth daily operations of the bar and restaurant.
2. Lead, train, and support the bar and restaurant team to deliver outstanding service and maintain high standards.
3. Deliver an exceptional guest experience that meets or exceeds customer expectations.
4. Implement and promote Food & Beverage promotions and analyze their performance.
5. Ensure cleaning, hygiene, and maintenance of all F&B areas and equipment.
6. Monitor and control costs to contribute to F&B revenue targets.
7. Maintain beverage quality and service standards at all times.
8. Assist in the preparation of monthly forecasts and reports on key performance indicators.
9. Coordinate with relevant departments, including Sales & Marketing, to support events and promotions.
10. Address operational issues, customer complaints, and staff concerns proactively.
11. Ensure safety, security, and compliance with all emergency and health & safety procedures.
12. Recruit, develop, and retain high-performing staff through training and career development opportunities.
13. Conduct regular staff briefings and promote open communication across departments.
14. Monitor staffing strategies to balance cost-effectiveness and service quality.

Qualifications and Experience Required:

• Minimum of 6 months of work experience in a similar environment.
• Experience managing or supervising people.
• New Zealand qualification in Business or Management.
• Current LCQ and Manager's Certificate.
• The ability to lead and develop a team.
• Excellent customer service skills.
• Great knowledge of spirits, wines, and cocktails.
• Friendly and professional attitude.
• Confident interpersonal skills and a genuine enjoyment of building relationships with customers and colleagues.
• Self-motivated with an eye for detail.

Employee Benefits:

• Stable, full-time permanent employment.
• Flexible roster supporting work-life balance.
• Opportunities for ongoing professional development and training.
• Supportive and inclusive workplace culture.