Bar Head Waiter/ress - Brooklands

HSH Group / The Peninsula Hong Kong; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious hotel in London seeks a Head Waiter/ress to deliver exceptional service in its fine dining Bar. The role requires good knowledge of British cuisine and previous experience in similar establishments. This position offers a competitive salary, generous service charge, and attractive benefits, including medical coverage and wellness facilities. Join a dedicated team in a vibrant environment focused on memorable guest experiences.

Benefits

Generous service charge

Life Insurance

Enhanced contributions to pension plan

Medical cash plans

On-site gym and fitness classes

High street and online shopping discounts

Qualifications

• Experience in a fine dining restaurant or luxury 5* hotel.
• Ability to work under pressure and manage time effectively.
• Understanding of wine and service standards in a fine dining context.

Responsibilities

• Deliver high levels of customer service in a fine dining setting.
• Promote the restaurant as a culinary destination.
• Train colleagues on service standards and equipment usage.
• Supervise team and manage day-to-day service.

Skills

Good knowledge of British cuisine

Excellent team management

Good communication skills

Flexibility and adaptability

Education

Previous relevant culinary qualifications

Job description

The Peninsula London is pleased to announce we are seeking a Head Waiter/ress to join the team within our fine dining Bar, reporting to the Assistant Restaurant Managers, responsible for delivering high levels of service.

The venue, designed by London architects Archer Humphryes, comprises a sleek main dining room with a sweeping outdoor terrace with enchanting panoramic views across London’s skyline taking in iconic landmarks like St Pauls and the City, the London Eye, and Battersea as well as over three Royal Parks (Hyde Park, Green Park, and St James’ Park).

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charges, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

• Promote The Peninsula London to becoming a recognized culinary destination by creating memorable guest experiences through friendly, yet unobtrusive service with a passion for excellence.
• Understand and ensure the team also follow the sequence of service standards.
• Understand the menus and all food and beverage items ordered, including ingredients, methods of preparation, and appropriate style of service.
• Ensure usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment.
• Utilize the POS system and train all colleagues accordingly and as required.
• Observe and maintain the daily condition of all physical facilities and equipment in the bar, and public area and make recommendations for corrections and improvement as needed.
• Supervising, and guiding a team and assisting management with day-to-day service.

General Requirements

• Good knowledge of British cuisine and food and beverage trends. Additionally, understand good wine and service within a fine dining restaurant.
• Experience of a similar role in a fine dining restaurant or luxury 5* hotel.
• Previous relevant culinary qualifications or certifications.
• Excellent team and time management and organizational skills, highly adaptable, naturally positive.
• Good communication skills, flexibility, and capability of working under pressure.

At the Peninsula London, we look after:

Your financial wellbeing:

• Excellent salary package
• Generous service charge distributed equitably to all colleagues
• Life Insurance
• Enhanced company contribution on pension plan

Your medical care:

• Medical cash plans including optical and dental coverage
• Enhanced maternity and paternity leave plan

Your daily health routine:

• State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room
• Colleague restaurant with healthy and balanced 24/7 food offerings
• On-site occupational health and safety nurse and wellbeing education sessions

Other perks:

• High street and online shopping discounts
• Rewards and recognition initiatives
• Dry cleaning for uniforms and work attire

We are delighted to receive your CV and will liaise with suitable candidates directly.

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