Bar Floor Supervisor

LGH Hotel Management Ltd; London; On-site; GBP 17,000; Full time

Job summary

A luxury hotel in Central London is seeking a Bar Floor Supervisor to lead the bar team and ensure exceptional guest experiences. You will oversee daily bar operations, requiring previous hospitality experience and a passion for service. Competitive hourly pay at £16.10, along with a range of benefits including discounts and holiday increases. Apply today to join this dynamic team.

Benefits

Competitive salary with service charge

28 to 33 days holiday per year

Financial well-being app access

Free meals on duty

Hotel discounts for employees and friends

Grocery shopping discounts

Food and Beverage discounts

24/7 employee assistance programme

Life insurance

Regular social events

Qualifications

• Experience in bars or hospitality, especially in premium environments.
• Good knowledge of spirits and classic cocktails.
• Drive and ability to work well with others.

Responsibilities

• Oversee daily operations across multiple bar areas.
• Deliver outstanding customer service as a role model.
• Support and motivate the bar team.
• Train and onboard new staff.
• Ensure smooth operations during service.
• Handle guest inquiries professionally.
• Conduct cashing-up procedures.

Skills

Strong interpersonal skills

Hands-on approach

Team player

Passionate about guest experiences

Reliable and organized

Job description

At Kimpton Fitzroy London we are looking for a Bar Floor Supervisor to join us in the heart of Russell Sq.

At Kimpton Fitzroy London, we don’t just serve drinks—we create moments. With standout venues including Fitz’s bar, the charming Parlour, our Summer Terrace, and the soon to be opened Snug private lounge, we offer diverse, elegant experiences for our guests. Each space has its own identity and purpose, and we’re now looking for a true leader to take these spaces to the next level.

Join us to help create a London experience like no other!

Kimpton Fitzroy Hotel is in the heart of Bloomsbury just a 2 minute walk from Russell Square tube station where the Piccadilly line runs 24hrs a day on Fridays and Saturdays!

As a Bar Floor Supervisor, we will support you to:

• Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

The Role:
We’re looking for a Bar Floor Supervisor with personality, passion, and a hands-on approach to join our team in a luxury hotel in Central London. This is a guest-facing role where you’ll help lead the bar floor team, maintain high service standards, and ensure every guest experience is memorable.

You’ll have some experience working in bars or hospitality, ideally within a premium or luxury environment along with a good knowledge of spirits and classic cocktails. What really matters, though, is your drive, your ability to work well with others, and your confidence in stepping up when needed.

Key Responsibilities:

• Help Overseeing daily operations across Fitz’s bar, the Parlour, Summer Terrace, Lobby and Snug
• Lead by example in delivering outstanding customer service.
• Support and motivate the bar team to maintain high standards.
• Assist with training and onboarding of new staff.
• Run the floor during service, ensuring smooth operations.
• Handle guest enquiries and concerns with professionalism and care.
• Carry out daily cashing-up procedures and reporting duties.
• Maintain a strong presence on the floor, hosting and engaging with guests.

What We’re Looking For:

• Strong interpersonal skills with a natural ability to lead and inspire others.
• A hands-on approach with a “can-do” attitude
• Great team player who enjoys working collaboratively
• Passionate about delivering memorable guest experiences.
• Reliable, well-presented, and highly organized

Do you have what it takes to be our next Bar supervisor? If so, we would love to hear from you.

We are committed to offer and provide our Bars Supervisor with a competitive salary and a large range of benefits including:

• £16.10 per hour (£33,488 per annum) Plus service charge and great IHG perks!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated). Plus, the opportunity to take part in volunteering days if you wish to do so.
• Access to Wagestream a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Free meals whilst on duty prepare by skilled chefs!
• Worldwide employee and friends & family hotel room discounts
• Discounts off your supermarket shop, other shopping, and experiences through our portal!
• Food and Beverage discounts at the delicious Fitz bar and Fitz Brasserie
• Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Season ticket loan.
• Life insurance
• Regular sporting and social events

Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it the Stay Human project. What more you ask? We have been named ‘The plushest pet-friendly hotel,’ because our heartfelt connection does not end with humans, it is extended to our furry friends. Want to know more? Apply now as we would love to hear from you!

You are always welcome here!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.