Bar Experience Lead — Upsell & Guest Magic

Boom Battle Bar; England; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

28 days holiday

50% off food and drink

TipJar weekly

Life Assurance

Pension scheme

Wagestream access

Karma Day

Employee Assistance Programme

Job summary

Boom Battle Bar is seeking a dynamic bar lead in the United Kingdom to master and own the guest experience, inspiring the team and delivering top-tier service across events from after-work drinks to Bottomless Brunches and masterclasses.

You will coach bartenders to showcase skills, ensure quality control, and work with managers to deliver epic shifts, while promoting deals and driving upsells to guests.

Responsibilities

• Lead and inspire a team of bartenders to deliver epic shifts and exceptional service.
• Ensure every drink leaving the bar is to spec and quality is never compromised.
• Promote deals and upsell cocktails to guests, driving revenue and guest satisfaction.
• Work closely with managers to deliver consistent, high-energy shifts.

Job description

Boom Battle Bar is seeking a dynamic bar lead in the United Kingdom to master and own the guest experience, inspiring the team and delivering top-tier service across events from after-work drinks to Bottomless Brunches and masterclasses.

You will coach bartenders to showcase skills, ensure quality control, and work with managers to deliver epic shifts, while promoting deals and driving upsells to guests.