Bar Back

Ham Yard Hotel; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel group in London is seeking a Bar-Back to support bar operations and enhance guest experiences. The role involves teamwork, attention to detail, and a passion for hospitality. Ideal for those looking to grow in the hospitality industry, with competitive pay and various benefits. Join our vibrant team at Ham Yard Hotel and embark on a rewarding journey!

Benefits

Competitive hourly rate

Access to financial wellbeing app

Health cash plan

Discounted cinema tickets

Complimentary meals on shift

Flexible scheduling

Enhanced holiday allowance

Continuous training and development

Regular social events

Qualifications

• The ability to thrive in a fast-paced environment and quickly adapt to changing priorities.
• Clear and effective communication skills are crucial.
• A proactive approach to tasks, demonstrating initiative.
• Efficiently manage your time and prioritise tasks.
• The capacity to think on your feet and resolve challenges.
• Physical stamina and endurance are important.
• A keen eye for detail to ensure quality and presentation.
• A positive attitude that uplifts team morale.

Responsibilities

• Work closely with bartenders to deliver seamless service.
• Uphold our commitment to exceptional customer service.
• Set up the bar and replenish supplies efficiently.
• Engage with guests to enhance their experience.
• Take advantage of opportunities to learn and grow.

Skills

Fast-paced adaptability

Clear communication skills

Proactive approach

Time management

Problem-solving

Physical stamina

Team collaboration

Passion for hospitality

Job description

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Join
our vibrant team at Ham Yard Hotel, where hospitality meets creativity and
every day is filled with excitement. As a Bar-Back, you'll be the backbone of
our dynamic bar operations, providing essential support to ensure our guests
have an unforgettable experience.

At Firmdale Hotels, we don't just offer jobs;
we offer pathways to fulfilling careers in the dynamic world of Food and Beverage.
This entry-level role is perfect for those with a passion for hospitality and a
desire to grow within a thriving environment.

Responsibilities:

• Work
  closely with bartenders and fellow team members to deliver seamless service,
  embodying the spirit of teamwork that defines our establishment.
• Uphold
  our commitment to exceptional customer service, anticipating guest needs and
  ensuring their satisfaction throughout their visit.
• From
  setting up the bar to replenishing supplies, your keen eye for detail will ensure
  every aspect of our bar operations runs smoothly.
• Bring
  your enthusiasm to the forefront as you engage with guests, enhancing their
  experience with your positive energy and genuine hospitality.
• Take
  advantage of the opportunity to learn and grow within a bar setting, with
  mentorship and support provided for those eager to progress in their career.

What you Need:

• The
  ability to thrive in a fast-paced environment and quickly adapt to changing
  priorities or guest needs.
• Clear and
  effective communication skills are crucial for collaborating with team members
  and ensuring seamless service delivery.
• A
  proactive approach to tasks, demonstrating the initiative to anticipate needs
  and take action without constant supervision.
• Efficiently
  manage your time and prioritise tasks to ensure all responsibilities are
  completed promptly and effectively.
• The
  capacity to think on your feet and resolve challenges that may arise during
  service, maintaining composure under pressure.
• The role
  may require lifting, carrying, and standing for extended periods, so physical
  stamina and endurance are important.
• From
  preparing garnishes to maintaining cleanliness, a keen eye for detail ensures
  the quality and presentation of our bar offerings.
• Approach
  each task with enthusiasm, maintaining a positive attitude that uplifts team
  morale and enhances the guest experience.
• Collaboration
  is key in our dynamic environment, so being a supportive team player who values
  cooperation and camaraderie is essential.
• Above
  all, a genuine passion for hospitality and a commitment to delivering
  exceptional service are fundamental to success in this role.

What
We Offer:

• Competitive hourly rate from
  £15.00 to £16.00 inc Service Charge
• Access to Wagestream our
  financial wellbeing app. Stream your accrued earnings before pay day,
  benefit from everyday savings and real time financial coaching.
• Health cash
  plan(including contributions towards dental, optical, alternative
  and complementary therapies)
• Discounted cinema tickets,
  gym membership, travel, retailers and restaurants
• Complimentary meals on shift
  
• Referral bonus scheme for
  recommending top talent
• Flexible scheduling without
  split shifts
• Dry cleaning service for
  work attire and discounted personal dry cleaning
• Enhanced holiday allowance
  based on length of service
• Season ticket loan for
  convenient commuting
• Ongoing training,
  professional development, and fully funded English lessons
• Regular social events, team
  activities, and fitness sessions
• Benefits like cycle to work
  scheme and annual long service awards
• Exclusive discounts at
  Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning
group of 11 luxury hotels and 10 bars and restaurants in London and New York.
World renowned for their unique interiors and exceptional service, the hotels
are trailblazers in hospitality and design.

We are delighted to have been recognised by the
hospitalityand travel industries for the great work our teams have
achieved. To name a few of our recent awards and accolades:

• Proud winners of
  The Times Best Places to Work for both 2024 and 2025
• The Kings Award for Enterprise 2024 for
  outstanding contribution to International Trade
• Manager of the Year – Helle Jensen –
  Cateys 2024
• Food & Beverage Manager of the
  Year - Pedro Paulo - Hotel Cateys 2024
• Hotel Chef of the Year Finalist - Jamie
  Atkinson - Hotel Cateys 2024
• Haymarket Hotel & The Soho Hotel –
  One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
• Covent Garden Hotel – One AA Rosette for
  Culinary Excellence 2025
• Dorset Square Hotel – AA Breakfast Award
  2025
• Charlotte Street Hotel, The Soho Hotel,
  Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
• Ham Yard Hotel - two AA Rosettes for
  Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA
  Breakfast Award
• Dorset Square Hotel – One AA Rosette for
  Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel &
  Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren
  Street - Michelin keys
• Number Sixteen - Best Boutique Hotels in
  London, The Times, 2024.

You can see a full list of our awards and accolades
here: https://www.firmdalehotels.com/b/awards-accolades/

If you're ready
to embark on a rewarding journey with Firmdale Hotels and contribute to our
legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel!

Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if you need adjustments during the recruitment
process.

In line with the Asylum and
Immigration Act 1996, we do require all applicants to have the eligibility to
live and work in the United Kingdom. Documentation will be required at
interview stage.