Bar Back

Charlotte Street Hotel; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel in London is seeking a Barback to support bartenders and ensure excellent service for guests. This entry-level position offers a starting hourly rate of £15.00 - £16.00, along with opportunities for career advancement in the hospitality industry. Candidates should have a passion for hospitality and a commitment to exceptional customer service.

Benefits

Access to Wagestream financial wellbeing app

Health cash plan

Discounted cinema tickets and gym membership

Complimentary meals on shift

Flexible scheduling

Ongoing training and professional development

Qualifications

• Genuine passion for hospitality and desire to learn.
• Ability to thrive in a fast-paced environment.
• Impeccable attention to detail and focus on excellence.

Responsibilities

• Assist bartenders in preparing and serving beverages.
• Maintain cleanliness and organization behind the bar.
• Demonstrate exceptional customer service.

Skills

Passion for hospitality

Strong communication skills

Attention to detail

Positive attitude

Job description

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Are you ready to embark on a journey into the heart of hospitality excellence?
Firmdale Hotels, a renowned name in luxury accommodations, is calling for
passionate individuals to join our dynamic team at Charlotte Street Hotel. As a
Barback, you will be at the forefront of creating unforgettable experiences for
our guests, all while honing your skills in a vibrant and supportive
environment.

Firmdale Hotels stands as a beacon of
sophistication, blending timeless elegance with modern charm across our portfolio
of exclusive properties. At Charlotte Street Hotel, nestled in the heart of
London's vibrant Soho district, we pride ourselves on delivering unparalleled
service and unforgettable experiences to every guest who walks through our
doors.

As a Barback, you'll be an integral part of
our Food and Beverage team, supporting our bartenders in delivering seamless
service to our discerning clientele. This entry-level position is perfect for
individuals who are eager to kick-start their career in the hospitality
industry, offering ample opportunities for growth and advancement. Whether you
are a seasoned professional or just starting out, we welcome candidates with a
passion for excellence and a drive to succeed.

Responsibilities:

• Assist bartenders in the preparation and
  service of beverages, ensuring timely delivery to guests.
• Maintain cleanliness and organisation behind
  the bar, replenishing supplies as needed.
• Uphold our commitment to exceptional customer
  service, anticipating and fulfilling guest needs with warmth and
  professionalism.
• Demonstrate a keen eye for detail, ensuring
  that every drink is crafted to perfection and presented with care.
• Collaborate closely with colleagues to create
  a seamless and memorable experience for our guests, embodying the spirit
  of teamwork in everything you do.

What you Need:

• A genuine passion for hospitality and a desire
  to learn and grow within the industry.
• Strong communication skills and the ability to
  thrive in a fast-paced environment.
• Impeccable attention to detail, with a focus
  on delivering excellence in every aspect of your work.
• A positive attitude and a willingness to go
  above and beyond to exceed guest expectations.
• Previous experience in a similar role is
  advantageous but not essential – we're more interested in your potential
  and your passion for hospitality.

What
We Offer:

• Hourly rate of £15.00 - £16.00 inclusive of service
  charge
• Access to Wagestream our
  financial wellbeing app. Stream your accrued earnings before pay day,
  benefit from everyday savings and real time financial coaching.
• Health cash
  plan(including contributions towards dental, optical, alternative
  and complementary therapies)
• Discounted cinema tickets,
  gym membership, travel, retailers and restaurants
• Complimentary meals on shift
  
• Referral bonus scheme for
  recommending top talent
• Flexible scheduling without
  split shifts
• Dry cleaning service for
  work attire and discounted personal dry cleaning
• Enhanced holiday allowance
  based on length of service
• Season ticket loan for
  convenient commuting
• Ongoing training,
  professional development, and fully funded English lessons
• Regular social events, team
  activities, and fitness sessions
• Benefits like cycle to work
  scheme and annual long service awards
• Exclusive discounts at
  Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning
group of 11 luxury hotels and 10 bars and restaurants in London and New York.
World renowned for their unique interiors and exceptional service, the hotels
are trailblazers in hospitality and design.

We are delighted to have been recognised by the
hospitalityand travel industries for the great work our teams have
achieved. To name a few of our recent awards and accolades:

• Proud winners of
  The Times Best Places to Work for both 2024 and 2025
• The Kings Award for Enterprise 2024 for
  outstanding contribution to International Trade
• Manager of the Year – Helle Jensen –
  Cateys 2024
• Food & Beverage Manager of the
  Year - Pedro Paulo - Hotel Cateys 2024
• Hotel Chef of the Year Finalist - Jamie
  Atkinson - Hotel Cateys 2024
• Haymarket Hotel & The Soho Hotel –
  One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
• Covent Garden Hotel – One AA Rosette for
  Culinary Excellence 2025
• Dorset Square Hotel – AA Breakfast Award
  2025
• Charlotte Street Hotel, The Soho Hotel,
  Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
• Ham Yard Hotel - two AA Rosettes for
  Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA
  Breakfast Award
• Dorset Square Hotel – One AA Rosette for
  Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel &
  Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren
  Street - Michelin keys
• Number Sixteen - Best Boutique Hotels in
  London, The Times, 2024.

You can see a full list of our awards and accolades
here: https://www.firmdalehotels.com/b/awards-accolades/

If you are ready
to embark on an exciting journey with Firmdale Hotels and contribute to our
tradition of excellence in hospitality, we'd love to hear from you! Apply now
to join our passionate team and be part of something extraordinary.

Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if you need adjustments during the recruitment
process.

In line with the Asylum and
Immigration Act 1996, we do require all applicants to have the eligibility to
live and work in the United Kingdom. Documentation will be required at
interview stage.