Bar and Waiting Team Member - Pancake House (fixed-term)

Center Parcs; Penrith; On-site; GBP 18,000 - 28,000; Full time

Benefits offered by this job

Free leisure passes

Discounts on breaks

Bonus scheme

Friendly team

Career development

Job summary

Center Parcs Whinfell Forest is seeking a Bar and Waiting Team Member for The Pancake House on a fixed-term contract.

You will welcome guests, take orders, serve food and drinks, handle payments and support bar service. The role includes evenings, weekends and bank holidays, with a guaranteed minimum hours contract.

Center Parcs offers training, career development and access to leisure facilities, plus discounts on breaks and in shops and restaurants.

Qualifications

• Calm, friendly and patient nature.
• Focus on delivering great customer service.
• Confidence working as part of a busy, supportive team.

Responsibilities

• Welcoming and seating guests.
• Taking orders and serving food and drinks.
• Handling payments and keeping the dining space tidy.
• Supporting bar service (age restrictions may apply).

Skills

Customer service

Friendly demeanor

Teamwork

Tools

POS systems

Job description

Bar and Waiting Team Member - Pancake House (fixed-term)

Whinfell

Forest | £12.87 per hour plus an average of £4.78 per hour in shared tips*

The Pancake House offers sweet and savoury Dutch-style pancakes in a relaxed, family-friendly spot.

Serve up the flavour that turns a good break into a great one

Join our The Pancake House team, where you'll be the friendly face welcoming guests and delivering exceptional service. You'll handle orders, serve food and drinksand play a key role in creating great experiences.

What you'll be doing

• Welcoming and seating guests
• Taking orders and serving food and drinks
• Handling payments and keeping the dining space tidy
• Supporting bar service (age restrictions may apply)

What's in it for you

• Free day passes and access to leisure facilities (including the spa)
• Discounts on breaks and in our shops and restaurants
• Bonus scheme and recognition rewards
• A supportive, friendly team
• Career development and in-role training

Your working hours

Please note this is a fixed-term contract until 14th January 2027

• Full-time and part-time contracts
• You will be contracted to work a guaranteed minimum amount of hours over a 4‑week period. You may be asked to work additional hours in line with operational requirements
• This role includes evenings, weekends and bank holidays

About you

We're open to experience but it's not essential - we'll provide full training. You'll thrive in this role if you have:

• A calm, friendly and patient nature
• A focus on great customer service
• Confidence working as part of a busy, supportive team

Our values

Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values : We care, we're brave, we're determined and we're naturally us.

Working here

Check your route before applying - Whinfell Forest (CA10 2DW), isn't easily reached by public transport: Plan Your Journey.

Closing date: 21st August 2026*Based on last year's company-wide data across The Pancake House.

At Center Parcs, everyone's welcome.

We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.