Bar and Waiting Team Member

Warner Leisure Hotels; Oxford; On-site; GBP 40,000 - 60,000; Full time

Job summary

Warner Leisure Hotels is seeking a Bar Team Member at their Oxford location. The role involves delivering exceptional guest service, working collaboratively with a supportive team, and ensuring a memorable experience for guests. Benefits include career development opportunities, discounts, and free gym access. Candidates should be passionate, customer-focused, and eager to learn.

Benefits

Live-in accommodation may be available

Free use of gym and leisure facilities

Discounted food onsite

20% discount for you, family & friends

Qualifications

• A people person who puts the guest journey first.
• Willingness to learn about customer service and products.
• Ability to support the wider team.

Responsibilities

• Deliver great service within the Hospitality department.
• Support the smooth running of the guest journey.
• Work as part of a diverse and multi-skilled team.

Skills

Customer service

Teamwork

Passion for food and drink

Job description

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Pay rates: Up to £13.46 per hour dependent on age

We have a fantastic opportunity for a Bar Team Member to join us at Warner Leisure Hotels.

The benefits of working with us

• Live-in may be available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the Hospitality department. Alongside the Food and Beverage Manager, you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay with beautiful views to look at wherever they are onsite.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A passion for food and drink
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities, and industries, and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can.