Bar and Waiting Team

Loungers plc; Tavistock; On-site; GBP 22,000 - 26,000; Full time

Job summary

A popular hospitality group in Tavistock seeks a Front of House Team Member to create a welcoming environment for customers. Your natural talent for hospitality will shine as you adapt to diverse customer needs. Join a dynamic team, enjoy shared tips, and numerous employee benefits, including discounts and career development opportunities.

Benefits

Shared tips

Paid breaks

Staff food during shifts

50% discount

28 days holiday

Incentives and competitions

Christmas and Boxing Day off

Company pension scheme

Long service awards

Career progression opportunities

Qualifications

• Passionate about hospitality and making guests feel welcome.
• Driven to overcome challenges and provide excellent service.
• Ability to work well under pressure and meet deadlines.

Responsibilities

• Make customers feel welcome and comfortable.
• Adapt style based on customer needs and situations.
• Work with the team to ensure customer satisfaction.

Skills

Energy and personality

Natural talent for hospitality

Good communication skills

Self-motivator

Job description

Lounges are pretty special places, and what makes them so special are the brilliant people who run them - and you'll be one of them. As a Front of House Team Member, you're a natural when it comes to making people feel welcome and comfortable.

You can read each customer. If there's someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You'll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.

The Good Stuff

• Tips shared equally across the team, based on hours worked
• Paid breaks
• Staff food on every shift, regardless of hours worked
• 50% discount on food in all of three brands from day one
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
• Christmas and Boxing Day off!
• The best staff party - Loungefest
• Emotional and practical support via the Licenced Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Great opportunity for personal development and career progression in a fast-growing business

What you'll bring

• Bags of energy, your own personality - and we can teach you the rest!
• A natural talent and passion for hospitality.
• Extremely driven and relentless at overcoming challenges or obstacles.
• Good communication skills with the ability to build rapport and trust.
• Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales

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