Bar and Waiting Team

Loungers plc; Northallerton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A growing hospitality business in Northallerton is seeking a Front of House Team Member who excels at creating welcoming environments for customers. Responsibilities include adapting to various customer needs and ensuring a positive experience. Ideal candidates are energetic, passionate about hospitality, and have excellent communication skills. The role offers competitive perks and opportunities for development.

Benefits

Tips shared equally

Paid breaks

50% discount on food

28 days holiday

Great opportunities for development

Qualifications

• Bags of energy, your own personality – training provided.
• Natural talent and passion for hospitality.
• Relentless at overcoming challenges.

Responsibilities

• Make customers feel welcome and comfortable.
• Adapt style for different customer needs.
• Work with management and team to ensure customer satisfaction.

Skills

Good communication skills

Passion for hospitality

Self-motivated

Ability to build rapport

Job description

Lounges are special places, and what makes them so are the brilliant people who run them — and you'll be one of them. As a Front of House Team Member, you're naturally good at making people feel welcome and comfortable.

You can read each customer. Whether it's someone with their head in their laptop wanting a quiet coffee or a group celebrating a birthday with cocktails, tapas, and good times, you can effortlessly adapt your style and approach for each. You'll work with management and the entire team, delivering 14 great shifts to ensure every customer leaves happy — which they tend to do, thanks to your natural skills.

The Good Stuff

• Tips shared equally across the team, based on hours worked
• Paid breaks
• Staff food on every shift, regardless of hours worked
• 50% discount on food across all three brands from day one
• 28 days holiday (including Bank Holidays), pro-rata
• Competitions and incentives (like an all-expenses-paid trip with one of our suppliers)
• Christmas and Boxing Day off!
• The best staff party — Loungefest
• Emotional and practical support via the Licensed Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Great opportunities for personal development and career progression in a fast-growing business

What you'll bring

• Bags of energy, your own personality — and we can teach you the rest!
• A natural talent and passion for hospitality
• Extremely driven and relentless at overcoming challenges or obstacles
• Good communication skills with the ability to build rapport and trust
• Self-motivated, working at pace with limited supervision while adhering to pressure and timescales

If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.