Bar and Waiting Team

The Lounges; Ilkley; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant and welcoming team as a Front of House Team Member, where your natural hospitality skills will shine. This role offers the chance to create memorable experiences for customers, adapting your approach to suit individual needs, whether they're seeking a quiet coffee or celebrating a special occasion. You'll be part of a supportive environment that values your contributions and provides ample opportunities for personal development and career progression. With shared tips, paid breaks, and a host of exciting perks, this position is perfect for those passionate about delivering exceptional service in a dynamic setting.

Benefits

Tips shared equally across the team

Paid breaks

Staff food on every shift

50% discount on food

28 days holiday pro rata

Competitions and incentives

Christmas and Boxing Day off

The best staff party - Loungefest

Emotional and practical support

Company pension scheme

Qualifications

• Natural talent for hospitality and good communication skills.
• Driven and able to overcome challenges effectively.

Responsibilities

• Make customers feel welcome and comfortable in a fast-paced environment.
• Work collaboratively with the team to ensure customer satisfaction.

Skills

Energy

Passion for hospitality

Good communication skills

Self-motivation

Job description

Lounges are pretty special places, and what makes them so special are the brilliant people who run them - and you'll be one of them. As a Front of House Team Member, you're a natural when it comes to making people feel welcome and comfortable. You can read each customer. If there's someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You'll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.

The Good Stuff

• Tips shared equally across the team, based on hours worked
• Paid breaks
• Staff food on every shift, regardless of hours worked
• 50% discount on food in all of three brands from day one
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
• Christmas and Boxing Day off!
• The best staff party - Loungefest
• Emotional and practical support via the Licenced Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Great opportunity for personal development and career progression in a fast-growing business

What you'll bring

• Bags of energy, your own personality - and we can teach you the rest!
• A natural talent and passion for hospitality.
• Extremely driven and relentless at overcoming challenges or obstacles.
• Good communication skills with the ability to build rapport and trust.
• Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales