Bar and Waiting Team

The Lounges; Haverfordwest; On-site; GBP 40,000 - 60,000; Full time

Job summary

Une entreprise dynamique recherche un membre de l'équipe Front of House pour garantir une expérience client exceptionnelle. Vous ferez partie intégrante d'un environnement accueillant, en utilisant votre personnalité et votre énergie pour répondre aux attentes variées des clients. Avec une grande variété d'avantages, cette possibilité offre une excellente opportunité de développement personnel et professionnel dans un cadre agréable.

Benefits

Partage des pourboires entre l'équipe

Pauses rémunérées

Repas pour le personnel

Réduction de 50% sur la nourriture

28 jours de congés pro rata

Concours et incitations

Jours de fête pour Noël et Boxing Day

Soutien émotionnel et pratique via la Licenced Trade Charity

Plan de pension d'entreprise

Opportunités de développement personnel et de progression de carrière

Qualifications

• Doit avoir une passion pour l'hospitalité.
• Compétences en communication importantes pour établir des relations.
• Capacité à travailler de manière autonome et sous pression.

Responsibilities

• Accueillir les clients et réfléchir à leurs besoins.
• Travailler avec l'équipe pour s'assurer que chaque client est satisfait.
• S'adapter à différents environnements et groupes d'âge.

Skills

Hospitality

Communication

Self-motivated

Energy

Job description

Lounges are pretty special places, and what makes them so special are the brilliant people who run them - and you'll be one of them. As a Front of House Team Member, you're a natural when it comes to making people feel welcome and comfortable. You can read each customer. If there's someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You'll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.

The Good Stuff

• Tips shared equally across the team, based on hours worked
• Paid breaks
• Staff food on every shift, regardless of hours worked
• 50% discount on food in all of three brands from day one
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
• Christmas and Boxing Day off!
• The best staff party - Loungefest
• Emotional and practical support via the Licenced Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Great opportunity for personal development and career progression in a fast-growing business

What you'll bring

• Bags of energy, your own personality - and we can teach you the rest!
• A natural talent and passion for hospitality.
• Extremely driven and relentless at overcoming challenges or obstacles.
• Good communication skills with the ability to build rapport and trust.
• Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales

If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram