Bar and Waiting Team

The Lounges; Brierley Hill; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a vibrant team as a Front of House Team Member at a forward-thinking establishment where your natural hospitality skills will shine. You'll adapt effortlessly to various customer needs, ensuring everyone feels welcome, whether they're enjoying a quiet coffee or celebrating a special occasion. With a supportive environment that values personal development and career progression, this role offers a fantastic opportunity to grow in a fast-paced business. Enjoy a range of perks, including shared tips, paid breaks, and generous discounts, all while contributing to a memorable customer experience.

Benefits

Tips shared across the team

Paid breaks

Staff food on every shift

50% discount on food

28 days holiday pro rata

Competitions and incentives

Christmas and Boxing Day off

Staff party - Loungefest

Emotional support via Licenced Trade Charity

Company pension scheme

Qualifications

• Natural talent for hospitality and making customers feel welcome.
• Driven and able to overcome challenges in a fast-paced environment.

Responsibilities

• Deliver exceptional customer service to ensure every customer leaves happy.
• Work collaboratively with the team to manage shifts effectively.

Skills

Hospitality

Communication Skills

Self-motivation

Adaptability

Job description

Lounges are pretty special places, and what makes them so special are the brilliant people who run them - and you'll be one of them. As a Front of House Team Member, you're a natural when it comes to making people feel welcome and comfortable. You can read each customer. If there's someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You'll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.

The Good Stuff

• Tips shared equally across the team, based on hours worked
• Paid breaks
• Staff food on every shift, regardless of hours worked
• 50% discount on food in all of three brands from day one
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
• Christmas and Boxing Day off!
• The best staff party - Loungefest
• Emotional and practical support via the Licenced Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Great opportunity for personal development and career progression in a fast-growing business

What you'll bring

• Bags of energy, your own personality - and we can teach you the rest!
• A natural talent and passion for hospitality.
• Extremely driven and relentless at overcoming challenges or obstacles.
• Good communication skills with the ability to build rapport and trust.
• Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales

If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram