Bar and Waiting Team

The Lounges; Blackpool; On-site; GBP 18,000 - 23,000; Full time

Job summary

The Lounges seeks a Front of House Team Member who excels in creating a welcoming atmosphere for all customers. This role demands energy, good communication skills, and a genuine passion for hospitality. The position offers numerous benefits, including competitive pay, shared tips, and opportunities for personal and career development in a vibrant, fast-growing environment.

Benefits

Tips shared equally across the team

Paid breaks

Staff food on every shift

50% discount on food from day one

28 days holiday (inclusive of Bank Holidays) pro rata

Incentives for competitions

Christmas and Boxing Day off

Great staff party

Emotional and practical support via Licenced Trade Charity

Company pension scheme

Long service awards

Opportunities for personal development

Qualifications

• Driven and relentless in overcoming challenges.
• Able to work at pace with limited supervision.
• Natural talent for hospitality.

Responsibilities

• Making customers feel welcome and comfortable.
• Adapting style based on customer needs.
• Delivering great shifts to ensure customer satisfaction.

Skills

Good communication skills

Ability to build rapport and trust

Self-motivator

Energy

Passion for hospitality

Job description

Lounges are pretty special places, and what makes them so special are the brilliant people who run them - and you'll be one of them. As a Front of House Team Member, you're a natural when it comes to making people feel welcome and comfortable. You can read each customer. If there's someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You'll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.

The Good Stuff

• Tips shared equally across the team, based on hours worked
• Paid breaks
• Staff food on every shift, regardless of hours worked
• 50% discount on food in all of three brands from day one
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
• Christmas and Boxing Day off!
• The best staff party - Loungefest
• Emotional and practical support via the Licenced Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Great opportunity for personal development and career progression in a fast-growing business

What you'll bring

• Bags of energy, your own personality - and we can teach you the rest!
• A natural talent and passion for hospitality.
• Extremely driven and relentless at overcoming challenges or obstacles.
• Good communication skills with the ability to build rapport and trust.
• Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales

If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram