Bar and Waiting Apprentice

Greene King Brewery; Portsmouth; On-site; GBP 15,000 - 17,000; Full time

Benefits offered by this job

Career progression

Brand discounts 33%

Food & drink discounts

Employee assistance program

Maternity/Paternity policies

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts up to 30%

Job summary

Greene King Brewery is looking for a Bar and Waiting Apprentice in Portsmouth to deliver warm service and memorable experiences at the pub. You’ll greet customers, assist with greetings and seating, and help with drinks and food service, all while staying attentive to quality and safety.

The role offers training through the apprenticeship with a focus on customer care, teamwork, and professional growth within our well-known brand family.

Qualifications

• Willingness to learn and expand your skills.
• Great eye for detail, ensuring every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Willingness to learn

Attention to detail

Customer service passion

Team player

Job description

Bar and Waiting Apprentice

Location: Farmhouse (Portsmouth), PO3 5HH

Salary: £325.50 - 381.30 per week

Employment: Full time

As a Bar and Waiting Apprentice with Hungry Horse, you'll be the face of our company, making sure that every guest leaves with a smile on their face and a full belly. Whether it’s greeting customers with a warm welcome or remembering that favourite spot they like to sit in, you know how to make them feel special.

Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so special. And with over 200 locations across the country, we’ve got sizzling steaks, to Sunday roasts and the perfect line-up of drinks to match. We know that coming to a pub’s a treat. But it doesn’t have to be a rare one. The goal behind our family pubs is to feed the whole gang for less.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What You’ll Bring

• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well‑known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
• Enhanced, family‑friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

What Your Apprenticeship Includes

• You won’t need to attend college; our apprenticeships are delivered through work‑based training which includes a mixture of face‑to‑face sessions and remote Team calls with your Lifetime Learner Coach every 6 weeks. You will also have a mentor within the workplace to support you.
• Obtain Functional Skills in English and Maths, with support tailored to your needs (if you don’t already have GCSE or equivalents)
• Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions.

Inclusion & Diversity

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Everyday Inclusion

At Greene King we're setting the bar for Inclusion & Diversity. We are on a journey towards Everyday Inclusion where everyone feels welcome, can thrive and truly belong.

With external commitments like the Valuable 500, our Calling Time on Racism manifesto and community partnerships.

We have a clear plan based on education, awareness and activity that's already making an impact. We value the diversity of our people and are working to increase this, by joining us on this journey you can help us to shape our future inclusive culture..

Find out more