Bar and Waiting Apprentice

Lifetime Training; Bury St Edmunds; On-site; GBP 11,000 - 15,000; Full time

Benefits offered by this job

Discounts on brands (33% for you, 15%+

Employee assistance program

Wagestream access

Retail discounts up to 30%

Job summary

Lifetime Training in the United Kingdom is offering a Bar and Waiting Apprentice position within Community pubs. You will be the face of our company, greeting guests, recommending drinks, and ensuring a warm, memorable experience while supporting food service and dining needs.

The role focuses on safety, legality, cleanliness, and a welcoming atmosphere, with a strong emphasis on training through work-based apprenticeship delivery and mentorship.

Qualifications

• Willingness to learn and expand your skills.
• Great eye for detail, ensuring pints are poured to perfection.
• Passion for giving great service and making customers feel welcome.
• Positive can-do attitude and teamwork.

Responsibilities

• Provide customers with a heartfelt and memorable experience each time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with quickly and safely.

Skills

Willingness to learn

Attention to detail

Customer service

Team player

Job description

As a Bar and Waiting Apprentice with Community pubs, you'll be the face of our company, making sure that every guest leaves with a smile on their face and a full belly. Whether it's greeting customers with a warm welcome or remembering that favourite spot they like to sit in, you know how to make them feel special.

Community Pubs are the beating heart of local neighbourhoods - places where people come together, stories are shared, and lasting connections are made. Backed by Greene King's rich pub heritage, this brand is built around everything a great local should be welcoming, familiar, lively, and full of character. With great value food, trusted drinks, friendly faces, and genuine hospitality, Community Pubs deliver an experience that is authentic, inclusive, and proudly local. Community Pubs aren't just places to visit - they're places to belong.

As a Bar and Waiting Apprentice, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you'll bring:

• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.

We're all about rewarding our team's hard work, that's why...

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...

What your apprenticeship includes:

• You won't need to attend college; our apprenticeships are delivered through work-based training which includes a mixture of face-to-face sessions and remote Team calls with your Lifetime Learner Coach every 6 weeks. You will also have a mentor within the workplace to support you.
• Obtain Functional Skills in English and Maths, with support tailored to your needs (if you don't already have GCSE or equivalents)
• Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions.

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.