Bar and Restaurant Supervisor, Hotel du Vin

Hotel Du Vin; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality group in Exeter is seeking an experienced Bar and Restaurant Supervisor. You will be responsible for managing the flow of service and ensuring guests have an exceptional experience. The role requires previous experience in a busy restaurant or bar and the ability to lead a team. The company offers competitive pay, career development opportunities, and numerous employee benefits including discounted rates and wellness programs.

Benefits

Heavily discounted staff room rates

50% off for friends and family

35% off dining

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral bonuses

Professional uniform provided

Wellness activities

Wagestream access

Complimentary anniversary stays

Support for neurological health

Employee Assistance Programme

Qualifications

• Experience working in a busy restaurant and/or bar.
• Ability to manage flow and communicate effectively with staff.
• Passion for delivering exceptional service to guests.

Responsibilities

• Manage flow and communication with the kitchen and management team.
• Ensure a smooth dining experience for guests.
• Engage with guests and maintain high standards of service.

Skills

Customer service

Team management

Communication

Flexibility in shifts

Job description

Job title: Bar and Restaurant Supervisor, Hotel du Vin

Up to £13.50 per hour (inc TRONC) for 40 hours, Permanent

Location: Exeter HDV

Get paid for doing what you love, enjoy loads of perks and benefits, learn new skills, and build a career with Hotel du Vin.

Are high standards second nature to you? Do you love engaging with people and making guests smile every day by delivering exceptional service? Do you want to be part of something different, working with the best food, drinks, and a brand you can be proud of? We love food, wine, and cocktails — almost as much as you do!

You will have experience working in a busy restaurant and/or bar and be seeking the next step in your career. As the face of the restaurant and bar within our hotel, you'll help manage flow and communicate with the kitchen and management team to ensure a smooth dining experience for our guests.

We operate 7 days a week, 365 days a year, and need flexible staff for various shifts. We are busier during evenings and weekends, but shift patterns and hours are flexible and can be discussed at interview.

We offer nationally recognized apprenticeships alongside detailed brand training to support your career development. We aim to help you be 'The Difference' in creating memorable guest experiences.

We foster an environment where you can progress into roles like Head of Department — we actively encourage internal growth and advancement.

In addition to competitive pay, we offer:

• Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality, starting from £65 per night.
• 50% off the best available rate for friends and family.
• 35% off dining in our brasseries and bistros.
• Fully funded apprenticeship programs to develop your career.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme — save up to 40% on bikes.
• Healthcare cash plans including dental, optical, and medical from £5/month.
• Referral bonuses up to £1500 for recommending new staff.
• A professional uniform that looks great.
• A wellness calendar with activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness Week, and others.
• Wagestream — access your earned wages instantly, manage your money better, and save directly from your salary.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with dinner, bed, and breakfast.
• Support for neurological health through our sponsorship of The Brain Charity.
• Employee Assistance Programme — free, confidential support 24/7 for you and your family.

Our Sustainability Goals include:

• 100% renewable electricity, mainly from UK wind farms.
• Recycling at least 70% of hotel waste, driven by staff efforts and our Sustainability Council.
• Switching to chemical-free cleaning systems and eco-friendly kitchen products.
• Volunteering for sustainable charities two days per year, paid.

Interested? Click Apply Now.

Frasers Hospitality, Malmaison, & Hotel du Vin are equal opportunities employers and welcome applications from all qualified candidates regardless of race, sex, disability, religion/belief, sexual orientation, or age.