Bar and Licensed Premises Supervisor (CSS)

Exeter; Exeter; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Access to state of the art sportsfacil

Accredited learning and development

Job summary

The Ram Bar at the University of Exeter is seeking a Bar and Licensed Premises Supervisor (CSS) in Commercial Operations. The role covers supervising busy student venues, delivering high-quality service, and coordinating a range of licensed events across Streatham and St Lukes campuses.

The position is based on a 36.5-hour week with a permanent contract and paid additional hours. You will be part of a supportive team, ensuring a safe, exceptional experience for students, staff, and visitors,

Responsibilities

• Supervise the student bar and nightclub operations to ensure a safe, welcoming environment.
• Coordinate service standards and guest experiences across The Ram Bar and Lemon Grove venues.
• Deliver excellent customer service to students, staff, and event clients.
• Support multiple licensed events and hospitality activities across campuses.

Job description

About The Role

Bar and Licensed Premises Supervisor (CSS), Commercial Operations

• Salary £28,029
• 36.5 hour working week
• Permanent Contract
• Regular additional paid hours available
• Access to state of the art sports facilities
• Accredited learning and development opportunities

The Ram Bar is one of the University’s busiest and most vibrant social hubs - a welcoming, energetic venue known for its safe, friendly and relaxed atmosphere. We’re proud to attract a diverse mix of customers who value our positive environment, respect the space, and appreciate our approachable, upbeat team.

We’re looking for someone who thrives on responsibility, makes the most of opportunities, and enjoys being part of a supportive, experienced crew. As part of our operational team, you’ll play a key role in running the venue, ensuring a safe and enjoyable experience for all customers, students, and staff.

This operational post will be focused on supervising our licensed trade areas, our student bar “The Ram Bar” and student nightclub “Lemon Grove” as well as delivering numerous other licensed trading events (gigs, shows and hospitality event bars) across both the Streatham and St Lukes campuses within the Commercial Operations portfolio.

Working 36.5 hours per week for any 5 days out of 7 this role will require day, evenings and weekend working.

You will have a flexible approach to working patterns, as well as having excellent organisational and communication skills.

Your main responsibility will be to supervise our very busy, friendly, and vibrant student bar and nightclub ensuring students have an exceptional time whilst in a safe environment.

Our unique venues require a candidate that is service-orientated with the ability to thrive in a dynamic environment.

The post holder will make a significant contribution to the achievement of the following aims:

• Ensuring students receive the highest quality student experience
• Developing standards which ensure the service is at the forefront of the industry
• Providing exceptional customer service to all our student and event clients
• Delivering a financial contribution to ensure continuous investment across the University’s estate

We are looking for customer focused, team players who can also work alone. A particular focus will be on always providing outstanding customer service, with a passion for providing high quality food and drink.

Please ensure you read the Job Description and Person Specification for full details of this role.

Further Information

For further information, please contact Paul Weller, email [e-mail]

About Us

Transform Your Career and Help Shape a Greener, Healthier, and Fairer Future

We are committed to understanding different cultures and perspectives, supporting diverse leadership, and striving for social justice. We encourage applications from all groups underrepresented in our community, including racially minoritised individuals and those with disabilities. Our inclusive, merit-based recruitment processes seek to embrace a diverse set of experiences to ensure colleagues feel supported equitably. With over 30,000 students and 7,000 staff from 150 countries, we foster a culture where everyone can thrive.

You can read more about our current accreditations and commitment to Equality, Diversity and Inclusion here, including our commitment to the Armed Forces Covenant.

Why our colleagues love working here

• Flexible working opportunities and leading parental leave initiatives
• Generous annual leave (39-41 days including bank holidays)
• Competitive pension contributions
• A genuine dedication to supporting the health and wellbeing of all colleagues - see initiatives here
• Sustainability and the environment being at the heart of what we do

Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. If you are a migrant worker, you will need to ensure you have a visa which permits the right to work in the UK. Further details can be found on the Home Office website - https://www.gov.uk/browse/visas-immigration/work-visas. If you are an existing Skilled Worker visa holder, we may be able to sponsor and will review the transitional arrangements - https://www.gov.uk/skilled-worker-visa.