Banqueting Casual Waiter/Waitress

TN United Kingdom; London; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a Casual Banqueting Server to join their team at a prestigious hotel in London. This role involves providing exceptional service and knowledge of food and beverage menu items to enhance guest experiences during events. The ideal candidate will have a passion for service, previous customer service experience, and a strong understanding of Banqueting protocols. Join a vibrant team that values connection and offers excellent training, career development opportunities, and numerous employee benefits. This is a fantastic opportunity to grow your career in a luxury environment while making lasting impressions on guests.

Benefits

£13.46 per hour

Excellent training and career development

Free meals while on duty

Free Life Insurance

Free uniform dry cleaning

Employee Experience events

Access to Wagestream

Employee Recognition Programmes

Qualifications

• Previous customer service experience preferred.
• Knowledge of food & beverage service in a Banqueting setting.

Responsibilities

• Serve guest needs with exceptional food & beverage knowledge.
• Assist in overseeing smooth running of events.

Skills

Customer Service

Food & Beverage Knowledge

Passion for Service

Job description

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Client:

Four Seasons Hotels and Resorts

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ff572cf18478

Job Views:

5

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).

Four Seasons Hotel London at Tower Bridge is looking for a Casual Banqueting Server to join our team.

About the role:
The Banqueting Server will serve guest needs by providing exceptional knowledge of food & beverage menu items. Reporting to the Director of Banqueting, the Banqueting Server will assist and oversee the smooth running of events, in line with Four Seasons’ standards and procedures.

What you will do:

The ideal Casual Banqueting Server will have:

1. Previous customer service experience preferred
2. Passion for service and delivering the best
3. Food & Beverage knowledge including sequence of service in a Banqueting environment

Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:

• £13.46 per hour and service charge entitlement based on working hours
• Excellent training and career development opportunities
• Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day
• Free Life Insurance
• Opportunities to build a successful career with global potential
• Free uniform dry cleaning available
• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
• Access to Wagestream– a salary advance benefit
• Employee Recognition Programmes
• & many, many more surprises to discover!

We look forward to receiving your application!