Banquet Server

HRI Hospitality; Greater London; On-site; GBP 16,000 - 23,000; Full time

Job summary

The Barnett, a standout Art Deco hotel in New Orleans' Warehouse District, seeks a Banquet Server to deliver exceptional guest service during events. You will help set up function spaces, serve meals, and ensure guest satisfaction from arrival to departure.

The role requires 18+ and high school diploma, ability to stand for long periods, and a teamwork approach. You will collaborate with the banquet team, follow health and safety policies, and assist with events and breaks as needed.

Qualifications

• Must be able to communicate effectively in English, both written and spoken.
• Ability to work as part of a team in a fast-paced banquet environment.
• Strong attention to detail and guest service focus.

Responsibilities

• Set up banquet spaces according to function specifications.
• Deliver and serve food and beverages with a focus on guest experience.
• Assist with table maintenance, replenishing condiments, and cleanup.
• Support supervisors and maintain safety and cleanliness standards.

Skills

Teamwork

English communication

Customer service

Education

High School Diploma or equivalent

Job description

234 rooms | 16,000 sq. ft. meeting/event space

Amenities: contemporary rooms, rooftop pool, five signature dining venues, vibrant communal spaces.

A restored Art Deco hotel just steps from the New Orleans French Quarter, The Barnett offers an authentic New Orleans experience with curated events, live music, and standout food and beverage. Its versatile meeting and event spaces, combined with proximity to the Caesars Superdome, create an engaging environment for hospitality professionals serving both business and leisure travelers.

As one of the most distinctive hotels in New Orleans Warehouse District, The Barnett pulses with New Orleans energy, only blocks away from Caesar’s New Orleans and the Caesar’s Superdome. Designed to blend luxury with comfort, immaculate guest rooms cultivate a sense of ease. Each boasts vintage-inspired decor, plush bedding, and standout amenities that cater to every need. The Barnett provides a sophisticated, stylish retreat that embodies the spirit of its surroundings, ensuring an unforgettable experience for every guest.

The Banquet Server is responsible for providing outstanding guest service by ensuring high quality of food delivery and guest experience.Complete all tasks for setup, service, breakdown, and reorganize banquet area. Any additional duties required by banquet captain/supervisor or manager. Exhibit teamwork at all times. Adhere to all time and attendance, department and hotel policies.

JOB DUTIES

• Arrive at scheduled start time in appropriate uniform and ready for work.
• Assist with setting banquet tables to meet function specifications.
• Deliver and serve food and beverages, including plated meals condiments and accompaniments.
• Be familiar with menu offerings in order to accurately provide information related to its ingredients and preparations.
• Ensure guest satisfaction throughout the meal service and respond to all requests in a friendly, timely and efficient manner.
• Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area.
• Assist team members when needed to accomplish all assigned tasks each day and maintain positive working relationships.
• Assist with side work including cleaning, replenishing condiments and restocking banquet shelves with supplies.
• Watch for safety hazards and report them immediately to your Supervisor/Manager.
• Maintain control of keys issued and return them at the end of each shift.
• Attend all mandatory Department and Hotel meetings.
• Complete all required training within timeframe allotted.
• Act in accordance with fire, health and safety regulations and follow the correct procedures as required.
• Perform other duties as directed, developed or assigned.
• Support environmental commitments by acquiring the knowledge, skills and values to be a leader in the global goal of “greening” the hospitality industry.

MINIMUM REQUIREMENTS

• Minimum 18 years of age
• High school graduate or equivalent
• Must meet grooming standards
• Able to work as part of a team
• Able to work with little or no supervision
• Previous hotel/resort experience (preferred)
• Able to prioritize, organize and follow-up
• Strong attention to detail and able to make concise decisions
• Able to effectively communicate in English, in both written and verbal forms
• Able to demonstrate high energy, and strong enthusiasm for customer service
• Able to work on your feet for extended periods of time
• Able to lift and carry up to 25 pounds
• Willingness to work varied shifts, including weekends and holidays

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements_._