Banking Representative - Canterbury - Fixed-term Contract until 31-Jul-26

Metro Bank; Canterbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known banking institution in Canterbury is seeking a Banking Representative to provide exceptional customer service and support community banking initiatives. Responsibilities include building strong customer relationships, ensuring regulatory compliance, and participating in team objectives. Competitive salary and benefits offered, along with extensive training opportunities.

Benefits

Competitive salary

Discretionary annual bonus

Comprehensive benefits package

Generous holiday allowance

Attractive pension scheme

Healthcare

Life assurance

Colleague discounts

Qualifications

• Ability to build strong customer relationships in a fast-paced environment.
• Maintain meticulous attention to detail even under pressure.
• Understanding of the risks associated with the role.
• Proficiency in computer skills, including a working knowledge of Microsoft Office.
• Capability to deliver outstanding customer experiences.

Responsibilities

• Provide exceptional service and personalized products to customers.
• Work as part of a team prioritizing tasks and delivering on objectives.
• Support the store as a brand ambassador in the community.
• Ensure compliance with regulatory and non-regulatory changes.

Skills

Customer relationship building

Attention to detail

Customer service

Proficiency in Microsoft Office

Job description

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Banking Representative - Canterbury - Fixed-term Contract until 31-Jul-26, Canterbury

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Client:

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a1ebf6a72674

Job Views:

6

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

What you will do:

• You will be at the forefront of customer interactions, going above and beyond to provide customers with exceptional service and offer personalised products and services for their needs.
• You will work as part of a team, prioritising tasks against changing customer demand and delivering on store objectives.
• You will be a brand ambassador in the community, supporting the store to be the number one community bank.
• You will keep abreast of regulatory and non-regulatory training and changes to ensure that we are compliant and fair in all transactions.

As a bank, risk is inherent in all our operations. We admire individuals who demonstrate accountability, have excellent attention to detail and who prioritise the well-being of our customers, colleagues, and Metro Bank.

Working Arrangements & Training:

This is a Fixed-term Contract until 31 Jul 2026

Metro Bank Canterburyworking arrangements are Monday – Friday, 8:45am – 5:15pm. We are currently hiring for hours per week, across 5 DAYS.

What you will need:

• Ability to build strong customer relationships in a fast-paced environment.
• Maintain meticulous attention to detail even under pressure.
• Profound understanding of the risks associated with the role and their implications for both yourself, and Metro Bank's customers.
• Proficiency in computer skills, including a working knowledge of Microsoft Office.
• Capability to deliver outstanding customer experiences within a fast-paced environment.
• While prior experience in finance or banking is not always required, experience in handling customer service queries and operating in an environment that has controlled processes in place, is essential.

Our promise to you:

• Competitive salary, discretionary annual bonus, and a comprehensive benefits package including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discounts.
• Extensive training and internal opportunities for career advancement.
• Upon completion of training, you will receive a salary uplift.