Bank Ward HCA

Pall Mall Medical; Newton-le-Willows; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Company Pension

Private Health Care

Medicash

Birthday leave

Perkbox discounts

Development opportunities

Job summary

Pall Mall Medical in Newton-le-Willows is seeking a Healthcare Assistant to support the Nursing team on the Ward. You will assist with routine patient care, help with equipment, and contribute to safe, compassionate treatment across day and overnight shifts.

You will help maintain dignity, confidentiality, stock control, and accurate clinical documentation under supervision, ensuring high-quality care and smooth clinic operations.

Responsibilities

• Assist our Nursing team in providing exemplary Care within the Ward department, whilst providing Healthcare Assistance to our Nursing team.
• As a HCA, duties will include routine tasks related to the delivery of care to ensure our patient’s health and well‑being.
• You will move and set up equipment (after training) and other resources, as well as applying technology for measurement, monitoring and treatment.
• Maintain stock control and careful use of equipment.
• Ensuring patient comfort, dignity and privacy are maintained at all times and are specific to the patients’ needs.
• Chaperoning patients and required equipment as necessary for appointments and clinic.
• Ensure strict confidentiality is applied to all clients and staff, ensuring need to know basis is applied at all times.
• Communicate care to patients, their family and/or carers using appropriate language and rationale.
• Assists the registered nurse with appropriate clinical documentation.
• Reports any concerns to the trained nurse in charge of the patient.
• Decontamination of instruments and clinical equipment.

Job description

Hours Bank arrangements – Day shifts and Overnight shifts available.

Location: Newton‑le‑Willows

Benefits

• Company Pension
• Discounted Private Health Care and Treatment
• Medicash – Reimbursement for your healthcare needs
• Day off for your birthday (qualifying period required)
• Access to Perkbox discount retailer with 1000’s of money saving vouchers
• Growing organisation with continuous opportunities and personal development

Core Responsibilities

• Assist our Nursing team in providing exemplary Care within the Ward department, whilst providing Healthcare Assistance to our Nursing team.
• As a HCA, duties will include routine tasks related to the delivery of care to ensure our patient’s health and well‑being.
• You will move and set up equipment (after training) and other resources, as well as applying technology for measurement, monitoring and treatment.
• Maintain stock control and careful use of equipment.
• Ensuring patient comfort, dignity and privacy are maintained at all times and are specific to the patients’ needs.
• Chaperoning patients and required equipment as necessary for appointments and clinic.
• Ensure strict confidentiality is applied to all clients and staff, ensuring need to know basis is applied at all times.
• Communicate care to patients, their family and/or carers using appropriate language and rationale.
• Assists the registered nurse with appropriate clinical documentation.
• Reports any concerns to the trained nurse in charge of the patient.
• Decontamination of instruments and clinical equipment.

Quality Improvement

• Understand job role and scope and identify how this can be developed over time.
• Maintain continual professional development in quality improvement, make recommendations on how quality in the organisation can be improved.
• Raise quality concerns and related risks with the relevant people and re‑evaluate to ensure improvements have been made.
• Agree with others how practice could develop to improve quality and provide the appropriate support as service changes.

Clinical Governance

• Ensure compliance with policies, procedures and clinical guidelines for self and others.
• Continually monitor standards of care and contribute to improvement of care, through benchmarking, audit and research.
• Communicate effectively and share best practice with the multidisciplinary team and others.
• To be aware of duties and responsibilities in relation to clinical risk management.

Our HEART Values

Helpful

Being helpful means going the extra mile to support each other and our patients. It’s about being there when someone needs guidance, offering assistance without hesitation, and always looking for ways to make things better for others.

Empathetic

Being empathetic means truly listening and seeing things from someone else’s perspective – whether that’s a patient needing reassurance or a colleague who’s having a tough day. It’s about making sure people feel understood and cared for.

Accountable

Being accountable means taking ownership of your actions and commitments. It’s about following through on what you say you’ll do and holding yourself to the highest standards – whether for a patient or a teammate.

Resourceful

Being resourceful means staying adaptable, creative and proactive in solving problems. It’s about thinking outside of the box and finding smart, effective solutions to meet the needs of our patients and team.

Teamwork

Teamwork means working side‑by‑side, supporting each other and combining our strengths to create an environment where everyone can thrive. When we join forces, we can provide a better experience for our colleagues and reach new levels of success as a team.